Error 500 during ping of HTTP Dest. to R3 and CRM System

[Former Member]

Hey....

In our PI (a standalone AAEX java only installation) we created a http Destination to our CRM and ERP System but we recieve an error when we want to make a ping test to the CRM or R3 System.

Error during ping operation: Ping not successfull! Recieved HTTP response 500.

Regarding to recommendation of SAP we already patched the system to the highest support packages NW 7.30 SP08 but the error still exists.

Both HTTP destinations have the following configuration:

	configuration
Destination	<SID>CLNT<MDTnumber>
URL:	http://url-of-pi:8001/sap/xi/engine/?type=entry
System ID	<SID>
Mandant number	<MDTnumber>
Language	EN
Logondata	Basic Authentication and correct logon credentials   -> logon is possible

When I enter the URL http://url-of-pi:8001/sap/xi/engine/?type=entry and the logon credentials the following page is shown:

                   

Ports are okay and are not blocked

Thank you for your help.

Timo

[udo_martens · Accepted solution]

Hi,

500 means: Ping was successful but internal server error (because the message was empty).

Regards,

Udo

[ng82si]

Hi gurus,

i got also 500 error during http-destination ping. as you said, it is normal, just because of the empty message.

In the RWB I ping this channel and get also read light as below:

is it also normal?

Tks and Regards

Chistine

[markangelo_dihiansan]

Hello,

This error is normal since you have sent an HTTP Request without an HTTP Body. Try using the destination using end-to-end testing (with payload) and you'll see that it is working.

Hope this helps,

Mark

[Former Member]

Hello,

thank you for your reply. Could you please tell me what to do to make an end-to-end test with this destination?

best regards

Timo

[markangelo_dihiansan]

Hello,

You can simulate an end-to-end test via the Test Message tab in Runtime Workbench. I am not sure how it looks like in PI 7.3 Java stack, but in PI 7.11 it is RWB -> Component Monitoring -> Adapter Engine -> Test Message.

Hope this helps,

Mark