SAP MAXDB Installation Problem on HP-UX

[Former Member]

Hi All,

We are trying to install a new MAXDB 7.8 on a new HP-UX 11.31 VPAR.

The installation is being run as root user.

The installation errors with the command and output below.

/exp/export/SAPCDS/731MAXDB/51044253_12/DATA_UNITS/MAXDB_HPUX_IA64

# ./SDBINST -l

ERR:  Installation failed

ERR:    Error

ERR:      Checking installation kit failed

ERR:        Checking package SQLDBC 77 failed

ERR:          Software isn't runnable on your system:

testFile = elf HP-UX 64-bit msb IA64 shared object

We have logged a high priority Support message with SAP, however so far they have not been able to assist.

We cannot proceed until this problem is solved.

Can anyone please assist?

Regards, Phil G.

[former_member188883]

Hi Phil,

Could you check file permission to the DVD dump whether it has 777. Retry after this.

Regards,

Deepak Kori

[Former Member]

Hi Phil,

I have one doubt here, why are you installing MAXDB manually?

I hope sapinst will ask for MAXDB RDBMS DVD.

Please let us know steps which you have followed.

Thanks,

Venkay

[Former Member]

Thanks Deepak,

The file permissions are correct. We have tracked the problem down to another cause.

It turns out that most releases of MaxDB do not support hostnames on HP-UX 11 longer than 8 characters. (This is despite SAP Notes like 611361 which state that SAP supports hostnames of up to 13 characters).

Our hostnames standard here are 10 characters in length. The MaxDB SDBINST script checks the hostname and truncates it to 8 characters, causing the error.

The problem is documented here:

http://maxdb.sap.com/webpts?wptsdetail=yes&ErrorType=0&ErrorID=1242198

Cheers, Phil G.

[Former Member]

Hi Venkat,

Thanks for your comment. We have tracked down the problem to a different cause.

It turns out that most releases of MaxDB do not support hostnames on HP-UX 11 longer than 8 characters. (This is despite SAP Notes like 611361 which state that SAP supports hostnames of up to 13 characters).

Our hostnames standard here are 10 characters in length. The MaxDB SDBINST script checks the hostname and truncates it to 8 characters, causing the error.

The problem is documented here:

http://maxdb.sap.com/webpts?wptsdetail=yes&ErrorType=0&ErrorID=1242198

Cheers, Phil G.