rule sets

[former_member193027]

Hi,

We have a requirement where user wants alert specific to locations .Ex- pick up should be 2 hrs for canada and 3 hrs for USa and if pick up is not done the n alerts should be triggered.

Do we require any development ton achieve this or we have standard functionality to achieve this.

[former_member190756 · Accepted solution]

Hello Dipak,

if your EE have the correct dates according to Canada and USA you can just the EE Monitor functionality of EM and assign to your EE Profile an EE Monitor activity.

It is also described here:

http://help.sap.com/saphelp_scm50/helpdata/en/34/3d323d0cae0645e10000000a114084/frameset.htm

Best regards,

Steffen

[former_member193027 · Accepted solution]

Hi,

Since the business want to use alerts in form of emails/integration to business workplace hence kindly inform we can use the EE monitor activity to crater to such requirement.

[former_member190756 · Accepted solution]

There are two activities in the standard:

One for Alert Frmework Integration that can send out Emails/SMS etc.

One for starting any Business Workflow in a SAP system

You can find both in transaction /SAPTRX/TSC0TR.

If you have different requirements you could create your own activity.

Best regards,

Steffen

[former_member193027 · Accepted solution]

Hi,

We are going to use-One for Alert Frmework Integration that can send out Emails/SMS etc.

However requirement is that for every location the alerts time duration is different. How we can manage this in standard functionality.

[former_member190756 · Accepted solution]

In the expected event extractor where you define your EE you can define also

MSG_EXP_DATETIME

MSG_ER_EXP_DTIME

MSG_LT_EXP_DTIME

the Overdue Monitor first checks these fields.

For Canada you could add 2 hours and for US 3 hours to your Event Expected Date.

Then it should already work.

Best regards,

Steffen