SUP Monitoring with Solution Manager 7.1

[Former Member]

We are currently on Solution Manager 7.1 SP6.

We currently have Sybase Unwired Platform system setup under managed system and
technical monitoring in Solution Manager. We have followed steps in note 1762741 but we are
receiving only high level alerts - sytem availability. No other alerts
are coming from any other SUP logs. Even though errors are in DB ,
server logs in SUP - we don't see any alerts.

All the Metrics are enabled. No errors in template.

Here's the example from SUP log files

E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:12. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:14. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:28. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

I. 2013-03-06 14:09:42. <Main> Shutdown request from mlstop

I. 2013-03-06 14:09:42. <Main> MobiLink server shutting down

I. 2013-03-06 14:09:42. <Main> MobiLink server undergoing soft shutdown

I. 2013-03-06 14:09:42. <Main> No more new connections accepted.

Completing existing synchronizations

E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:42. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:09:56. <Main> [-10002] Consolidated database server or

ODBC error: ODBC: [Sybase][ODBC Driver][SQL Anywhere]Database server

not found (ODBC State = 08001, Native error code = -100)

E. 2013-03-06 14:11:41. <Main> [-10124] The

Any help would be appreciated

Thanks

[Former Member]

Hi Jyoti,

Are all your extractor working like they should?

Have you considered setting up log file monitoring by creating custom metrics and alerts?

Maybe this could help you bypass the issue.

Regards,

David