Block customers at order entry if they have been inactive

[Former Member]

We have a requirement to use the sap dynamic check to block orders at order entry for customers that have been inactive for more then 365 days . 

For example: We have not received any payments from customer A in past 365 days.  This means that the customer has been inactive for past 365 days. We would like to block the orders at order entry  for this customer.

SAP experts please advice.

[Lakshmipathi]

Various logics have been provided on earlier occasions to find out inactive customers.  Please search in Google with the text "Inactive Customers" and you will find the solutions.

G. Lakshmipathi

[former_member184080]

Hi,

Go to OVA8 - see whats your CCA, Risk category and Credit group, here you can see open items, there you can specify number days according to business requirment.

Regards, Sai Krishna.

[Former Member]

Dear Kesari

It means if any customer is inactive in the business process like one customer is  not buying anything from last 6 months so in this case if we want to block him mean we have to give no of days at open item Right ?

But if we want to block at delivery level how to do it

[former_member184080]

Hi Geetha,

Yes. Please have the credit group for deliveries as well and mantain same in OVA8. Below help document will help you in detail.

http://help.sap.com/saphelp_47x200/helpdata/en/7f/1d85347860ea35e10000009b38f83b/frameset.htm

http://wiki.sdn.sap.com/wiki/display/SD/Configuring+the+Credit+Management+System

[moazzam_ali]

Dear Kesari

Have you tested this at your end?

[former_member184080]

Dear Moazzam,

Yes, we have created lot of oldest open items at OVA8 in our current project based the risk category combination and based the payment terms. The days will be maintained at OVA8.

Its working well in our current project.

Regards, Sai Krishna.

[former_member184080]

Hi Geetha,

Sorry. I misunderstood your question. Its not buying, if the customer has not paid for certain days (its called open items) in that case we can maintain this.

In case if you want to block the customer for creation of deliveries, you can block the customer at various levels.

Sales order, Delivery,Billing and posting

@Moazzam : Thanks for made me to read the question again.

Regards, Sai Krishna.

[moazzam_ali]

Dear Kesari

It is good you got my point

For buying there is no standard settings. Custom credit check need for this. SAP has given user ecits for custom credit checks. These user exits can be found very easily from Google and ABAPER can write logic for buying using tables VBRK and VBRP.

Thank$