Returns Scenario's

[Former Member]

I would like to know the best practices in SAP MM for the different returns scenario to vendor, with and without QM.  I know that when you do a return after an invoice, you create a return PO but what are the other Best Practice Business Scenario's done in SAP?

[prabakaran_gurusamy2]

There are 2 ways

1)Return Goods (no replacement) :create return PO, GR(161 movement type), Credit memo and if it need legal invoice for delivery ..then configure return sales order, delivery without goods issue and proforma invoice for legal entity purpose only

2)Return Goods (with replacement) :you can also return using 122 movement type with ref to old PO, this doen't need new PO..this is very advisable if you are expecting vendor will do replacement..u can easily track record..Invoice reversal is optional

[Former Member]

Basically the step us as follow:

Failure from QI testing and reject

GR -> QI -> Quality testing -> Negative result received -> Block -> reject to supplier