on 03-03-2013 2:48 PM
Hi Gurus
I have a scenario for SAP PM & CS.
My client is having die cast manufacturing business they sell the products to most of the posh vendors across the globe.
They need the controll the complaints for that they have taken SAP CS.
How can I give warranty to the products sold? & capture the history for repairs?
I have opted the following to issue the serial no to be generated at the timeof PGI so whenever the material is sold it will become an equipment and I can
capture the warranty & easily.
From this I'm going to take configure the Repair process from Notification>RA order>PGR>Inspection lot>SM order> Job execution>and outbound
delivery could some one please advise me have I done the correct process?
Your valuable thoughts will be helpfull.
Regards
Ravi
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