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Forwarding the request to other approver

Former Member
0 Kudos

Hi,

This must be very easy, but I am new to GRC.

1) While forwarding a request to another approver, there are options "Forward with Return" and "Forward with No Return".

From this what I understood is Forward with return is that after the approval from other approver it comes back again to the original approver, and if I select Forward with No Return , the request goes to the next stage without coming for approval to the original approver.

Please let me know if my understanding is correct.

2) If I select the option "Forward with No return", request goes to the selected approver.

But when trying to approve this request (Forwarded approver), it is giving an error as "Error Creating the request XXXX".

But it is working fine for Forward with return.

Please help.

Regards,

Rohini Joshi.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi

Follow the following note and that should resolve the above said problem

2026779 - Error when trying to complete/forward work item <<<number>>>


Cheers

Raj