Issues during kernel upgrade on SOLMAN7.0

[Former Member]

Hello SAPGurus,

I am trying to upgrade the kernel of the SOLMAN7.0 system from 700 to 701. I have already uncarred the SAPEXE and SAPEXEDB files from OSS portal. I placed the new kernel directory in the location /usr/sap/SID/sys/exe. After I try to restart the SAP system the process disp+work.exe is not starting following are the logs in the Developer trace

dev_disp

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "700"

---------------------------------------------------

sysno 00

sid QCM

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 179

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 1044

　

Fri Mar 01 14:13:11 2013

kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

length of sys_adm_ext is 576 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 1044) [dpxxdisp.c 1285]

shared lib "dw_xml.dll" version 179 successfully loaded

shared lib "dw_xtc.dll" version 179 successfully loaded

shared lib "dw_stl.dll" version 179 successfully loaded

shared lib "dw_gui.dll" version 179 successfully loaded

shared lib "dw_mdm.dll" version 179 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

Fri Mar 01 14:13:16 2013

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5418]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is active

DpIPCInit2: start server >qerossm_QCM_00 <

DpShMCreate: sizeof(wp_adm) 29792 (1752)

DpShMCreate: sizeof(tm_adm) 5912704 (29416)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

DpShMCreate: sizeof(comm_adm) 552080 (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=512/48/65600/90416/156064

DpShMCreate: sizeof(slock_adm) 156064 (104)

DpFileTableSize: max/headSize/ftSize/tableSize=3400/16/326464/326480

DpShMCreate: sizeof(file_adm) 326480 (72)

DpShMCreate: sizeof(vmc_adm) 31696 (1864)

DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000D010050, size: 7128256)

*** ERROR => DpShMCreate: ShmCreate SHM_DP_CA_KEY(rc=4) [dpxxca.c 181]

*** ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]

*** DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2

*** DISPATCHER EMERGENCY SHUTDOWN ***

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Fri Mar 01 14:13:21 2013

NiISelect: TIMEOUT occured (5000ms)

call semaphore clean-up function ...

***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 438]

------------------ C-STACK ----------------------

SAP (R) - R/3(TM) Callstack, Version 1.0

Copyright (C) SAP AG. All rights reserved.

------------------------------------------------------------

Application exception occurred:

Exception : c0000005 (Access Violation)

App : disp+work.EXE (pid=1044)

When : 3/1/2013 14:13:21.360

Threads : 2

dev_server0

[Thr 7072] Fri Mar 01 13:41:55 2013
[Thr 7072] ***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4424]
[Thr 7072] *** ERROR => NiIRead: SiRecv failed for hdl 10 / sock 6252
    (SI_ECONN_BROKEN/10054; I4; ST; 192.168.1.194:3300) [nixxi.cpp    4424]

[Thr 7072] Fri Mar 01 13:41:56 2013
[Thr 7072] *** ERROR => GwIConnect: GwRead to qerossm / sapgw00 failed, rc: NIECONN_BROKEN [gwxx.c       490]
[Thr 7072] ***LOG S90=> SAP_CMREGTP3, GwIConnect ( 223) [r3cpic.c     9624]
[Thr 7072]
*****************************************************************************
*
[Thr 7072] *  ERROR       connection to partner 'qerossm:sapgw00' broken
[Thr 7072] *
*  TIME        Fri Mar 01 13:41:55 2013
[Thr 7072] *  RELEASE     700
[Thr 7072] *  COMPONENT   NI (network interface)
[Thr 7072] *  VERSION     38
[Thr 7072] *  RC          -6
[Thr 7072] *  MODULE      gwxx.c
[Thr 7072] *  LINE        480
[Thr 7072] *  DETAIL      NiIRead
[Thr 7072] *  SYSTEM CALL NiRead
[Thr 7072] *  ERRNO       10054
[Thr 7072] *  ERRNO TEXT  WSAECONNRESET: Connection reset by peer
[Thr 7072] *  COUNTER     1
[Thr 7072] *
[Thr 7072] *****************************************************************************

[Thr 7072] Fri Mar 01 13:41:57 2013
[Thr 7072] ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 2823]
[Thr 7072] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 10 / sock 9496
    (SI_ECONN_REFUSE/10061; I4; ST; 127.0.0.1:3300) [nixxi.cpp    2823]
[Thr 7072] *** ERROR => GwIConnect: GwConnect to localhost / sapgw00 failed (rc=NIECONN_REFUSED) [gwxx.c       296]
[Thr 7072] ***LOG S0T=> GwIConnect, GwConnect (-0010) [gwxx.c       297]
[Thr 7072] ***LOG S0R=> GwIConnect, GwConnect () [gwxx.c       299]
[Thr 7072] ***LOG S0S=> GwIConnect, GwConnect (sapgw00) [gwxx.c       301]
[Thr 7072] ***LOG S90=> SAP_CMREGTP3, GwIConnect ( 236) [r3cpic.c     9624]
[Thr 7072]
*****************************************************************************
*
[Thr 7072] *  ERROR       partner '127.0.0.1:sapgw00' not reached

Note:- I have placed the old kernel files on other location.

Please suggest.

Regards,

Abhishek Paritosh

[Former Member]

Hi Abhishek,

Please try the following

please stop all the SAP & Oracle or DB related services...

Login as sidadm -> navigate to /usr/sap/SID/SYS/exe or /sapmnt/SID/exe folder

Execute

sapcpe pf=path of the start profile\startup profile

Or manually copy the files from /sapmnt/SID/exe to /usr/sap/SID/DV*/exe , /usr/sap/SID/SCS*/exe and try to start the SAP and check whether it resolves.

Mostly the issue seems to be non-sync of the exes only.

Please give a try and see whether it works.

Always have a backup before changing the exes.

Thanks and Regards,
Vimal

[former_member610738]

Hi

Can u check if SAP related or OSCOL related services are in running state or not.

Also please check the permissions of kernel directory.

WR

Swati

[Former Member]

Hi Abishek,

Looks like a memory issue.

Please try the following:

stopsap

cleanipc 00

startsap

see what happens.

Let me know the outcome

Regards,

David