Customer Return...

[Former Member]

Hi,

When doing customer return with reference to billing document,

Sales order is created for 100 Qty - LF - F2

Return order for 50 Qty - LR - Credit Memo

now the return order is also happening for 150 Qty with reference to the same billing doc., even though  the Qty not available in sales order.,

1.  User can create "N" number of Return orders  with reference to the same billing doc. ( i want to prevent this)

2. check is not considering available Qty in the main sales order (in case 100 items). its also allowing to do returns for 150 Qty which are not actually available Qty in the sales order.

(it should prevent me from doing the return for 150 Qty - it should give me error)

please can you  guys help me in this regard.  

[siva_vasireddy2 · Accepted solution]

Hi,

   you can make the following controls

1.VTAF ---- item Category----Pos./neg. quantity mark as +

2.Change the message settings in OVAH ---Message number  V4 229 to E

3.Under SE91 Change the Message Settings of V1 499 to E with help of Abaper

The Above settings Controls both Qty and multiple Return Orders Creation.

Siva