Task list not getting assigned while creating change document in Solman

[Former Member]

Hi,

While creating a new change document under a change request in Solman, the task list is not getting assigned. But the other transaction types under the same parent Change Request are working fine. Which configuration needs be checked to correct this issue? Please see the screen shots given below. Please check the related transactions section in both the screen shots..

Transaction type with this issue

Transaction type which is working fine & belonging to the same Change Request

Best Regards,

Prasanth

[Former Member]

Hello Prasanth O,

Read this posts http://scn.sap.com/thread/3256476 and after http://scn.sap.com/thread/2106331

BR,

SAPFan

[Former Member]

Hi,

The post http://scn.sap.com/thread/3256476 doesnot mention the parameter added. We have this action linked to the intial status.

The post http://scn.sap.com/thread/2106331 refers to two other pages which are not currently available. Please help.

BR,

Prasanth

[Former Member]

Hi,

Could you provide  more details for 2 messages from first screen ?

BR,

SAPFan

[Former Member]

Please see the error details given below.

1. Error : The Status was reset by the system

Diagnosis

Inconsistency when setting the document status. The status
was reset. Resolve the error described in the error or warning message.

System Response

The operation has been cancelled.

Procedure

Resolve the error described in the detailed error
message.

1. Error : There is no active tast list in the assigned project

Diagnosis

The task list was not created successfully in SAP Change
Manager or the task list is not active. Possible causes:

1. You are not authorized to create a task list in SAP Change Manager.

2. You are not authorized to activate a task list in SAP Change
Manager.

3. The system landscape in SAP Solution Manager has changed and the task
list is obsolete.

4. The task list has been closed in SAP Change Manager.

System Response

The transaction is incorrect.

Procedure

If you have not yet made any changes, you can also cancel
the transaction.

Procedure for System Administration

Check the task list and the related maintenance landscape in
SAP Change Manager. Check the authorization profile for the current user in the
SAP Change Manager system.

[Former Member]

Hello Prasanth,

Did you check authorizations for user ?

1. You are not authorized to create a task list in SAP Change Manager.

2. You are not authorized to activate a task list in SAP Change

Manager.

3. The system landscape in SAP Solution Manager has changed and the task

list is obsolete.

4. The task list has been closed in SAP Change Manager.

Also run solar_project_admin  choose proper project than click 'System landscape' tab and 'change Management' check if you have task list assigned to project.

You can also analize App. log for project to find out what`s missing or wrong.

BR,

SAPFan

[Former Member]

Hi,

The user is having all the authorizations and is able to create task list for other documents type under the same change request. We have defined the task list at a project level and all the transaction types are linked to the same project.

Also, the user was able to do this for few days. Some configuration related to this particular transaction type might have changed and we're not able to locate that.

BR,

Prasanth

[FransLelieveld]

Hi Prasant,

I am facing the same issue. Did you get this solved? It is working for SMHF (standard) but not working for ZMHF. It is not working when we create ZMHF from ZMCR and it is not working when we create ZMHF directly.

Appreciate if you can tell me how it was solved.

[former_member204161]

Hi Lelieveld ,

It seems to be an authorization issue , check the role for the user trying to do the action - it would have been authorized for the transaction type SMHF , but not ZMHF . There is an authorization object , in which you must add all your custom transaction types .

Let me know if this helps .

Regards,

Shaswat