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Afaria 7 sp2 "Incorrect enrollment code"

Former Member
0 Kudos

Hy Guys,

I have updated our Test environment from Afaria 7 Sp1 to Afaria 7 sp2.

Everything works fine and while the installation no error occoured.

I clicked in the afaria admin and think there was everything ok.

Then i try to enroll some iOS Devices and on every device the message "Incorrect enrollment code" appears.

If i inspect the enrollment code and copy the link in my browser the "

404 - File or directory not found." message appears.

I also reinstalled the enrollment Part of afaria that was not the solution.

Have anybody an idea what could be the error? Do i something wrong?

Hope somebody can help me.

Best Regards

Michael

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

OK Guys,

I have created the virtual application manually. (aips and aips2).

after that the enrollment was working again.

Thanks

Michael

Answers (5)

Answers (5)

Former Member
0 Kudos

This message was moderated.

Former Member
0 Kudos

Hy again,

That is the result from the log of the iphone configuration utility:

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AipsController enrollmentCodeDidFinishWith:]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AipsController enrollmentCodeDidParse:]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: shortenrollmenturl_preference: http://TinyURL.com/Enrollment code

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AipsController doEnrollmentSeedDownload]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AfariaAppDelegate netUser:0x80 busy:1]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: httpResponse.allHeaderField Dictionary: {

"Cache-Control" = private;

"Content-Type" = "text/html";

Date = "Thu, 28 Feb 2013 12:47:00 GMT";

Server = "Microsoft-IIS/7.5, Microsoft-IIS/7.5";

"Transfer-Encoding" = Identity;

"X-Powered-By" = "ASP.NET";

}

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: connection:didReceiveResponse: http 404

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: httpResponse.didReceiveData Data <3c21444f 43545950 45206874 6d6c2050 55424c49 4320222d 2f2f5733 432f2f44 54442058 48544d4c 20312e30 20537472 6963742f 2f454e22 20226874 74703a2f 2f777777 2e77332e 6f72672f 54522f78 68746d6c 312f4454 442f7868 746d6c31 2d737472 6963742e 64746422 3e0d0a3c 68746d6c 20786d6c 6e733d22 68747470 3a2f2f77 77772e77 332e6f72 672f3139 39392f78 68746d6c 223e0d0a 3c686561 643e0d0a 3c6d6574 61206874 74702d65 71756976 3d22436f 6e74656e 742d5479 70652220 636f6e74 656e743d 22746578 742f6874 6d6c3b20 63686172 7365743d 69736f2d 38383539 2d31222f 3e0d0a3c 7469746c 653e3430 34202d20 46696c65 206f7220 64697265 63746f72 79206e6f 7420666f 756e642e 3c2f7469 746c653e 0d0a3c73 74796c65 20747970 653d2274 6578742f 63737322 3e0d0a3c 212d2d0d 0a626f64 797b6d61 7267696e 3a303b66 6f6e742d 73697a65 3a2e3765 6d3b666f 6e742d66 616d696c 793a5665 7264616e 612c2041 7269616c 2c204865 6c766574 6963612c 2073616e 732d7365 7269663b 6261636b 67726f75 6e643a23 45454545 45453b7d 0d0a6669 656c6473 65747b70 61646469 6e673a30 20313570 78203130 70782031 3570783b 7d200d0a 68317b66 6f6e742d 73697a65 3a322e34 656d3b6d 61726769 6e3a303b 636f6c6f 723a2346 46463b7d 0d0a6832 7b666f6e 742d7369 7a653a31 2e37656d 3b6d6172 67696e3a 303b636f 6c6f723a 23434330 3030303b 7d200d0a 68337b66 6f6e742d 73697a65 3a312e32 656d3b6d 61726769 6e3a3130 70782030 20302030 3b636f6c 6f723a23 30303030 30303b7d 200d0a23 68656164 65727b77 69647468 3a393625 3b6d6172 67696e3a 30203020 3020303b 70616464 696e673a 36707820 32252036 70782032 253b666f 6e742d66 616d696c 793a2274 72656275 63686574 204d5322 2c205665 7264616e 612c2073 616e732d 73657269 663b636f 6c6f723a 23464646 3b0d0a62 61636b67 726f756e 642d636f 6c6f723a 23353535 3535353b 7d0d0a23 636f6e74 656e747b 6d617267 696e3a30 20302030 2032253b 706f7369 74696f6e 3a72656c 61746976 653b7d0d 0a2e636f 6e74656e 742d636f 6e746169 6e65727b 6261636b 67726f75 6e643a23 4646463b 77696474 683a3936 253b6d61 7267696e 2d746f70 3a387078 3b706164 64696e67 3a313070 783b706f 73697469 6f6e3a72 656c6174 6976653b 7d0d0a2d 2d3e0d0a 3c2f7374 796c653e 0d0a3c2f 68656164 3e0d0a3c 626f6479 3e0d0a3c 64697620 69643d22 68656164 6572223e 3c68313e 53657276 65722045 72726f72 3c2f6831 3e3c2f64 69763e0d 0a3c6469 76206964 3d22636f 6e74656e 74223e0d 0a203c64 69762063 6c617373 3d22636f 6e74656e 742d636f 6e746169 6e657222 3e3c6669 656c6473 65743e0d 0a20203c 68323e34 3034202d 2046696c 65206f72 20646972 6563746f 7279206e 6f742066 6f756e64 2e3c2f68 323e0d0a 20203c68 333e5468 65207265 736f7572 63652079 6f752061 7265206c 6f6f6b69 6e672066 6f72206d 69676874 20686176 65206265 656e2072 656d6f76 65642c20 68616420 69747320 6e616d65 20636861 6e676564 2c206f72 20697320 74656d70 6f726172 696c7920 756e6176 61696c61 626c652e 3c2f6833 3e0d0a20 3c2f6669 656c6473 65743e3c 2f646976 3e0d0a3c 2f646976 3e0d0a3c 2f626f64 793e0d0a 3c2f6874 6d6c3e0d 0a>

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: httpResponse.didReceiveData Data <3c21444f 43545950 45206874 6d6c2050 55424c49 4320222d 2f2f5733 432f2f44 54442058 48544d4c 20312e30 20537472 6963742f 2f454e22 20226874 74703a2f 2f777777 2e77332e 6f72672f 54522f78 68746d6c 312f4454 442f7868 746d6c31 2d737472 6963742e 64746422 3e200a3c 68746d6c 20786d6c 6e733d22 68747470 3a2f2f77 77772e77 332e6f72 672f3139 39392f78 68746d6c 223e200a 3c686561 643e200a 3c746974 6c653e49 49532037 2e352044 65746169 6c656420 4572726f 72202d20 3430342e 30202d20 4e6f7420 466f756e 643c2f74 69746c65 3e200a3c 7374796c 65207479 70653d22 74657874 2f637373 223e200a 3c212d2d 200a626f 64797b6d 61726769 6e3a303b 666f6e74 2d73697a 653a2e37 656d3b66 6f6e742d 66616d69 6c793a56 65726461 6e612c41 7269616c 2c48656c 76657469 63612c73 616e732d 73657269 663b6261 636b6772 6f756e64 3a234342 45314546 3b7d200a 636f6465 7b6d6172 67696e3a 303b636f 6c6f723a 23303036 3630303b 666f6e74 2d73697a 653a312e 31656d3b 666f6e74 2d776569 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69763e20 0a3c2f62 6f64793e 200a3c2f 68746d6c 3e200a>

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AfariaAppDelegate netUser:0x80 busy:0]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: [AipsController enrollmentCodeSeedDidLoadWith:]

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: AipsController enrollmentCodeSeedDataDidLoadWith [6556] and http: 404

Feb 28 13:47:01 iPad-von-michi Afaria[662] <Warning>: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>

<title>404 - File or directory not found.</title>

<style type="text/css">

<!--

body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}

fieldset{padding:0 15px 10px 15px;}

h1{font-size:2.4em;margin:0;color:#FFF;}

h2{font-size:1.7em;margin:0;color:#CC0000;}

h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}

#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;

background-color:#555555;}

#content{margin:0 0 0 2%;position:relative;}

.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}

-->

</style>

</head>

<body>

<div id="header"><h1>Server Error</h1></div>

<div id="content">

<div class="content-container"><fieldset>

<h2>404 - File or directory not found.</h2>

<h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>

</fieldset></div>

</div>

</body>

</html>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<title>IIS 7.5 Detailed Error - 404.0 - Not Found</title>

<style type="text/css">

<!--

body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}

code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}

.config_source code{font-size:.8em;color:#000000;}

pre{margin:0;font-size:1.4em;word-wrap:break-word;}

ul,ol{margin:10px 0 10px 40px;}

ul.first,ol.first{margin-top:5px;}

fieldset{padding:0 15px 10px 15px;}

.summary-container fieldset{padding-bottom:5px;margin-top:4px;}

legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}

legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;

border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;

border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;font-size:1em;}

a:link,a:visited{color:#007EFF;font-weight:bold;}

a:hover{text-decoration:none;}

h1{font-size:2.4em;margin:0;color:#FFF;}

h2{font-size:1.7em;margin:0;color:#CC0000;}

h3{font-size:1.4em;margin:10px 0 0 0;color:#CC0000;}

h4{font-size:1.2em;margin:10px 0 5px 0;

}#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS",Verdana,sans-serif;

color:#FFF;background-color:#5C87B2;

}#content{margin:0 0 0 2%;position:relative;}

.summary-container,.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}

.config_source{background:#fff5c4;}

.content-container p{margin:0 0 10px 0;

}#details-left{width:35%;float:left;margin-right:2%;

}#details-right{width:63%;float:left;overflow:hidden;

}#server_version{width:96%;_height:1px;min-height:1px;margin:0 0 5px 0;padding:11px 2% 8px 2%;color:#FFFFFF;

background-color:#5A7FA5;border-bottom:1px solid #C1CFDD;border-top:1px solid #4A6C8E;font-weight:normal;

font-size:1em;color:#FFF;text-align:right;

}#server_version p{margin:5px 0;}

table{margin:4px 0 4px 0;width:100%;border:none;}

td,th{vertical-align:top;padding:3px 0;text-align:left;font-weight:bold;border:none;}

th{width:30%;text-align:right;padding-right:2%;font-weight:normal;}

thead th{background-color:#ebebeb;width:25%;

}#details-right th{width:20%;}

table tr.alt td,table tr.alt th{background-color:#ebebeb;}

.highlight-code{color:#CC0000;font-weight:bold;font-style:italic;}

.clear{clear:both;}

.preferred{padding:0 5px 2px 5px;font-weight:normal;background:#006633;color:#FFF;font-size:.8em;}

-->

</style>

</head>

<body>

<div id="header"><h1>Server Error in Application "DEFAULT WEB SITE/AIPS"</h1></div>

<div id="server_version"><p>Internet Information Services 7.5</p></div>

<div id="content">

<div class="content-container">

<fieldset><legend>Error Summary</legend>

<h2>HTTP Error 404.0 - Not Found</h2>

<h3>The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.</h3>

</fieldset>

</div>

<div class="content-container">

<fieldset><legend>Detailed Error Information</legend>

<div id="details-left">

<table border="0" cellpadding="0" cellspacing="0">

<tr class="alt"><th>Module</th><td>IIS Web Core</td></tr>

<tr><th>Notification</th><td>MapRequestHandler</td></tr>

<tr class="alt"><th>Handler</th><td>StaticFile</td></tr>

<tr><th>Error Code</th><td>0x80070002</td></tr>

</table>

</div>

<div id="details-right">

<table border="0" cellpadding="0" cellspacing="0">

<tr class="alt"><th>Requested URL</th><td>http://FQDNor IP:80/aips/aipService.svc/GetEnrollmentSeedData?ID=%7B2789fa8c-752a-4a89-9aeb-ca78be7389c4%7D&amp;ClientType=-8</td></tr>

<tr><th>Physical Path</th><td>C:\Program Files\AIPS\aips\aipService.svc\GetEnrollmentSeedData</td></tr>

<tr class="alt"><th>Logon Method</th><td>Anonymous</td></tr>

<tr><th>Logon User</th><td>Anonymous</td></tr>

</table>

<div class="clear"></div>

</div>

</fieldset>

</div>

<div class="content-container">

<fieldset><legend>Most likely causes:</legend>

<ul> <li>The directory or file specified does not exist on the Web server.</li> <li>The URL contains a typographical error.</li> <li>A custom filter or module, such as URLScan, restricts access to the file.</li> </ul>

</fieldset>

</div>

<div class="content-container">

<fieldset><legend>Things you can try:</legend>

<ul> <li>Create the content on the Web server.</li> <li>Review the browser URL.</li> <li>Create a tracing rule to track failed requests for this HTTP status code and see which module is calling SetStatus. For more information about creating a tracing rule for failed requests, click <a href="http://go.microsoft.com/fwlink/?LinkID=66439">here</a>. </li> </ul>

</fieldset>

</div>

<div class="content-container">

<fieldset><legend>Links and More Information</legend>

This error means that the file or directory does not exist on the server. Create the file or directory and try the request again.

<p><a href="http://go.microsoft.com/fwlink/?LinkID=62293&IIS70Error=404,0,0x80070002,7601">View more information &raquo;</a></p>

</fieldset>

</div>

</div>

</body>

</html>

http: 404

Maybe there is someone that could help me with this Information
Best Regards Michael

Former Member
0 Kudos

Hy@all

1.I checked the Relay server everything is working fine...

2.Is it possible to install the afaria server again? in the same database I think here would it be just a slave?

3.In the Afaria Log is no error.

Have anybody an idea what is going on here?

Thanks and best Regards

Michael

Former Member
0 Kudos

Hi,

1. I suppose you are using a relay server. Did do any upgrade to the relay server part during your SP2 upgrade?

2. My enrollment url without a relay server looks something like the below:

http://<external_ip_here>/aips/aipService.svc/GetEnrollmentSeedData?ID={330e57c3-f3ca-4beb-846d-c16a123597bf}&ClientType=-8

a) The error message might be related to your relay server. Are you able to redirect the connections to the Afaria server directly to narrow down whether the Afaria or relay server is causing the issue?

Regards,

Kok Keong

Former Member
0 Kudos

Hi,

1. Yes I'am using a Relay Server but I do not update anything on it during the afaria installation.

2.For this case I have unchecked the "use relay server" checkbox in afaria server settings for enrollment server. After that i created another enrollment code, inspect it and copy the link without relay server on the afaria server in the browser with the same result.

3.I checked also the outbound enabler, they could connect to the relay server withaout any error.

Thanks

Best Regards

Michael

Former Member
0 Kudos

Hi Michael,

Assuming that you are trying to enroll an iOS device through the self-service portal, let's go through a checklist:

1. In Afaria, under Server > Configuration > Enrollment Code, have you enabled at least one URL shortening service and tested the conneciton?

2. In Afaria under Server > Configuration > Self-Service Portal, did you increase the validity of the self-service portal enrollment request. By default it will be 1 hour, please try to increase the days or hours to a larger number.

3. Afaria iOS client, are you currently using version 6.60.6172.1?

4. Have you tried to re-install the Afaria iOS client app, clear the safari browser cache before performing the self-enrollment again?

5. In your IIS server, under aips application folder, can you try to do the following changes:

a) Anonymous Authentication - Set to Enabled.

b) Windows Authentication - Set to Disabled.

6. Sybase has just released a new SP2 HotFix 4A yesterday:

http://www.afaria.com/support/downloads/Afaria/7_0_SP2/7SP2AfariaFx04A/7SP2AfariaFx04A.htm

Please let me know how it goes.

Regards,

Kok Keong

Former Member
0 Kudos

Hello Kok Keong Chan,

Thanks for your reply,

1.It is TinyUrl and Google enabled and the connection to both services are successfull.

2.The Devices are not enrolled over the self Service Portal

3.Yes, I use the current Appstore version of Afaria 6.60.6172.1

4. Yes I wiped my Device completely and tried again. (Without SSP)

5. This configuration was already done.

6. The installation of the Hotfix doesnt help.

I become already the error message if I try to enroll a Device and copy the enrollment Link in the Browser:

https://ServerIP or FQDN:443/ias_relay_server/client/rs_client.dll/IOSFarm/aips/aipService.svc/GetEnrollmentSeedData?ID={6d9aa6df-fe0d-4d55-807a-8e7829da2896}&ClientType=-8

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Hope you can Help me,

Thanks and Best Regards,

Michael

Former Member
0 Kudos

Hi Michael,

1. Have you already created a domain or Windows user account and password in the Afaria server for enrollment purposes?

2. Are all your Afaria related services running?

3. In IIS, when you right-click on the aips application and select Explore, do you see aipService.svc file?

Regards,

Kok Keong

Former Member
0 Kudos

Hy,

1. Yes, I have a user account a a domain, as I said the whole infrastructure was running before the update was made (this was not my first installation and I have never seen an error like this)

2. Yes the aipService.svc file is dare.

Thanks for your help again!

Best Regards

Michael