Authorization problem with Approval procedure in 7.1

[Former Member]

Hi All

We have given authorization to change manager to select approval procedure. Once the RFC is created by Requester, Change manager login but see as approval procedure is grey out even though he has authorization.

But as soon as he selects risks/impacts, approval procedure is editable now..

Can someone tell whats the issue.

We want to see as soon as Change manager edits the RFC , approval procedure should become editable.

Any help/inputs appreciated.

Thanks and Regards

Snehal

[RiccardoEscher]

Hi,

it might be customized so, please search in the IMG (Transaction SPRO) for id CRMVC_APRV_SETTINGS "Define Approval Settings":