Alert inbox & mail

[Former Member]

Hello,

I created two alerts through 'Alert Configuration':
- One for the Integration Engine
- One for the Engine Adapter.

Through ALRTCATFED I defined the message I want to appear in them.
- Integration Engine, i don't know system variables, can you help?
- For the engine adapter, i use variables: & SXMS_TO_ADAPTER_TYPE &
   & SXMS_TO_ADAPTER_ERRTXT & and when the alert occurs are reported in 'Alert Iblox', however in the mail I receive this information does not travel, why?

Thanks,

Silvia

[mateen_popatia]

Hi Silvia,

Is it that you are able to see these variables in Alert Inbox but not in the email? Are you creating these alerts from BPM using Control Step -> Throw Alert?

I suggest you recheck the short text and long text (wherever you are using these container variables).

Regards,

Mateen.

[naveen_chichili]

Hi Silvia,

Please check the variables in the below given document and use it.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd172...

Regards,

Naveen

[Former Member]

Thanks Naveen,

I know this variables, however, when the alert occurred in Integration Engine or Adapter Engine, are empty.

[Former Member]

Hi Silvia,

Which PI version you have and from where alert is getting trigger ; integration engine or report..?

thanks and regards,

Anup Banerjee

[Former Member]

Hi Anup,

The PI version is 7.11 (level 09).

The alert is trigger from integration engine and adapter engine.

Regards

[Former Member]

I assume your configuration is properly done with the variables .

Recheck your configuration and  activate the rule again and try to use below variables

SXMS_TO_ADAPTER_TYPE (type SXI_TO_ACTION_NS)

SXMS_TO_ADAPTER_ERRTXT (type SXI_TO_ACTION).

Still issue not fixed then ask your BASIS team to upgrade the patch level..

thanks and regards,

Anup Banerjee