Hi Experts,
I am facing a strange problem in workflow.
I have created a shopping cart and it has reached N step approval stage.I forwarded the shopping cart using SWIA ( admin forward ).We have a Ztable where approval matrix is determined.I have changed the name of the person to whom cart is forwarded from the person who forwarded the cart.
For example Approver A supposed to approve but he is on leave so Approver B who is already not in the matrix need to approve.
So Cart at A is forwarded to B ( by any other person ). So i changed the approval matrix from A to B where ever it is applicable in the table.
Now cart is approved by B.
What i have observed is, details of work item which was created when cart was forwarded, from A to B are getting deleted.So in the approval Overview pop up of the shopping cart i am not seeing these details ( Received on , processed on , forwarded by ).
If i don't change the Ztable these details are not getting deleted.And these details were intact till the approve button is pressed by the new approver ( Here it is B ).
Can some one throw some light why work item values are getting deleted.
Is there any way to retain those values or re write the work item container so that those values will be available in approval overview ( and for some reporting purpose also ).
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