on 02-18-2013 4:27 PM
Hello Friends,
We are getting fallowing fallowing error while sending mail from SAP.
Message no. XS816
Due to a technical fault, the system could not set up a connection to the RFC destination smtp.caribbean-airlines.com: 25. Therefore, the message could not be transferred to node SMTP.
The system was unable to transfer the message.
Additional information of the node used (in the system language of the node):
Check port and mail server for SMTP nodes
Check the connection from SAP system to node SMTP. Perhaps the node is not assigned to the correct RFC destination. If so, correct this in Customizing.
Otherwise use RFC destination management to check the RFC connection to destination smtp.caribbean-airlines.com: 25.
If R/3 is in productive operation, it is advisable to reroute provisionally to another node.
You should therefore notify your system administrator.
we have configured SMTP in our system then tryed to send a mail, it throws an error like above.
Please help me to solve this error.
Regards,
FARKATH C
Hi,
Please go through the below link and check whether you have followed all the steps correclty.
http://help.sap.com/saphelp_nw04/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm
As well as make sure that your email server ( exchange server ) is configured to accept mails from your SAP system.. Speak with your exchange administrator in case if you are facing any relaying issue
Thanks and Regards,
Vimal
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello
Configuring the SMTP settings in SAP will not be sufficient.
You need to also configure the relay settings at the mail server side.
You probably need to ask the Mail server admin to do this.
Cheers
RB
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Reagan Benjamin,
telnet <host of SMTP> 25 is connecting successfully, and now, I can able to send mail which is in the same domain but it getting failure when with the external mail address. please see below.
If I tried for other mail address means, No delivery to sxxxxana.b@xxxsystems.com, invalid
recipient address..
What I have to do to sent the mail to external mail addresses. please help me to solve this issue.
Regards,
Farkath.C
Hello Graham,
SCOT setting are fine like you shown on the above screen short. also my domain is correct.
but still mails are not sent successfully to external mail addresses. please find the below trace screen short for successful and failure mails.
failure.
On the above screen shorts we can see SMTP return Code 550 5.4.1 Relay access denied in failure. please help me to grand access to Relay for SMTP.
Is this reason? or any other thing please help me to solve this issue if you have any idea about this...
Regards,
FARKATH C
Hi Farkathulla,
You are getting the above error because smtp server is not configured properly.
It is not allowing to send the mail to external.
You can involve the unix team in this case and they will do the needful work.
Please follow the below link
http://www.greenend.org.uk/rjk/tech/smtpreplies.html
With Regards
Ashutosh Chaturvedi
You did not read the info i sent you before..
SAP does not have the ability to use username/password authentication against your SMTP Server, because of that you need to add the IP Address of your SAP system to the "Relay Agent" of your SMTP Server.
You need to get your Exchange colleagues to do that for you.
Read,
https://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails
Regards, Juan
Hi Farkathulla,
ping the IP from the server
if the ping successful
Then
telnet IP 25
Kindly check and provide the status
With Regards
Ashutosh Chaturvedi
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
telnet is failed.
C:\Documents and Settings\tstadm.SAP2TSTSRV>telnet 25
Connecting To 25...Could not open connection to the host, on port 23: Connect failed.
What i have to do for this.
Hi Reyes,
C:\Documents and Settings\tstadm.SAP2TSTSRV>telnet 172.20.0.154 25
Connecting To 172.20.0.154...Could not open connection to the host, on port 25: Connect failed.
for this what i have to do?? i will check with my IT team.
the link you mentioned is page not found, can you please sent a right link.
please tell me if you have any idea...
Thanks
Regards,
farkath.
Hi Farkath,
Assuming this is a new connection that has not been working before:
1. from the SAP server see if you can telnet to the smtp server on port 25
2. Check out transaction SOST as that gives more information on problems and allows you to re-try emails, etc.
hope that helps,
Graham
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This is a very common message.
Check that you can reach port 25 and that the IP address of your SAP system is populated on the relay agent of the SMTP Server.
Follow instructions on,
https://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails
Regards, Juan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
87 | |
10 | |
10 | |
10 | |
7 | |
6 | |
6 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.