Returns and Subsequnet Free of charge Delivery

[Former Member]

I invite expertise on Subsequent Free of charge Delivery ;

Business Scenario

Returns order with a return delivery and want to give a free of charge delivery

The standard configuration suggests to create a subsequent free of charge delivery order with a reference to the returns order

such that the in copy control (VTAA) for the item category  KLN ,the copy requirement 304 ( reason of rejection) is met ;

however in this case how can you do the Post Goods receipt  if you given the reason of rejection in the returns order  

Thanks Anil

[Former Member]

Hi

Any updates or point of views

Thanks

[former_member184065]

Dear,

What do you want exactly tell me ?

Note : You can understand with explanation also for that when you select Documentation also .

Thanks,

Naren

[Former Member]

Did you resolve this issue?

I am facing the same scenario where I am not able to create Subsequent free of charge delivery order with reference to return order as I am not able to assign reason of rejection after PGR.

[Former Member]

Hi

Thanks for response

I am using Standard order type  SD  for Free of Charge subsequnet delivery and RE  as a  Return order  

Item category used in SD  order type in KLN 

copy control requirement  304  for intem category mentions Reason for rejection for item

Thanks

Anil

[former_member184555]

Hi

It is ORDER REASON and not the Reason for Rejection. Please check once.

Regards,

Ravi Sankar

[Former Member]

Hi Narens

Thanks for input

The business scenario I was referring to has the same material to be given as Free of Charge

The query is   once you give a reason for rejection the item gets completed whereas in this buisness scenario the item has to be taken in thorough Post Goods Receipt

Thanks

[moazzam_ali]

Dear

Why don't you use SD document type for subsequent free of charge delivery. Create SD document type w.r.t return order and then create its delivery.

Thanks

[former_member184065]

Dear,

May I know, What do you want exactly on this ?

Note : I am not getting you in above response .Please clarify little bit .Did you get any Error or else what ?

Thanks,

Naren

[former_member184065]

Dear,

*---------------------------------------------------------------------*

*       FORM BEDINGUNG_PRUEFEN_304                                    *

*---------------------------------------------------------------------*

*       Following Workares can be used:                               *

*                                                                     *

*        VBAK - Header to be copied                                   *

*        VBAP - Item to be copied                                     *

*        VBUP - Status of item to be copied                           *

*        FVCPA - Table  TVCPA                                         *

*                                                                     *

*       Messages have message id V2.                                  *

*                                                                     *

*---------------------------------------------------------------------*

*       Returncode:                                                   *

*       BP_SUBRC = 0  -  Item can be copied                           *

*       BP_SUBRC > 0  -  Item may not be copied                       *

*---------------------------------------------------------------------*

FORM BEDINGUNG_PRUEFEN_304 USING BP_SUBRC.

  BP_SUBRC = 0.

* Only rejected items should be copied

* Used for free of charge delivery for a return order

  IF VBAP-ABGRU IS INITIAL.

    BP_SUBRC = 1.

  ENDIF.

If you read that routine explanation then you can understand .

when customer returned any items ,then you want create subsequent free of charge delivery order with a reference to the returns order means already that Returns Order had Items what customer have sent back .you should only send that material not another material .

Ex: Customer sent back xxxxx Material then after you are going create create Subsequent Free of Charge Order for only rejected Items means xxxxx not another items means zzzzz .

If you have any doubts please let me know .

Thanks,

Naren