closing shop order via webservice

[Former Member]

Hello,

I am looking for a way to close a shop order that has open SFCs, with the result that shop order and all open SFCs are marked as done in ME.

When I change shop order status via ME activity "shop order maintenance" I get exactly this result: shop order gets status CLOSED and SFCs that are still in work are being marked as DONE.

I would like to do exactly the same via webservice. I tried the following two webservices: ChangeShopOrder and ChangeProductionOrder

Both with the same results:

I can either set the parameter AllowInqueueSfcOnSoClose to true with the result that shop order status is updated, but SFCs remain open and can still be worked on in PODs

Or I don't set the parameter (or set it to false) and return an error message saying "Value "STATUS_BO" invalid; reason: Cannot update status to Closed because not all SFCs for this shop order marked as Done"

Is there any possibility to get the same result as in "shop order maintenance" using webservices?

Best regards

Ulrike

[former_member182330]

Ulrike,

There are UpdateProductionOrder and UpdateShopOrder services. Try to update SO status using one of those.

Regards,

Konstantin

[Former Member]

Hi Konstantin,

as far as I understand from Web Service Guide the difference between Change... and Update... webservices is the follwoing:

ChangeShopOrder: This operation updates the existing shop order record; throws an exception if the record does not exist

UpdateShopOrder: This operation updates the existing shop order or creates a new shop order record if the record does not exist

Other than that there seems to be no difference between Change and Update. As I need an exception if an non existing shop order is trying to be updated only the ChangeShopOrder or ChangeProductioOrder webservice works in my scenario.

Thanks

Ulrike

[sergiy_katerinich]

Hi Ulrike,

Unfortunately, your case looks like a variation of the "issues" described in SAP Notes 1720155 and 1720210.

Regards,

Sergiy

[alexander_teslyuk]

Hi Ulrike,

There is a dfference between SFC Status and SFC Step Status (see SAP Note 1484775). Could you please confirm that SFC Status is not changed to Done in case you set AllowInqueueSfcOnSoClose to true?

What ME version do you use?

Regards,

Alex.

[Former Member]

Hi Alexander,

we are using ME 6.0. Service Pack 4.0

I tested 2 scenarios (based on a released shop order and SFCs with status new):

1.) setting shop order status to DONE (503)

2.) setting shop order status to CLOSED (504)

In the first scenario I get the following results:

a) setting AllowInqueueSfcOnSoClose to false

--> error message "Value "STATUS_BO" invalid; reason: Cannot update status to Closed because not all SFCs for this shop order marked as Done"

b) setting AllowInqueueSfcOnSoClose to true --> success with

shop order status = DONE

SFC status = NEW

SFC can be processed at operation

In the second scenario I get the following results:

a) setting AllowInqueueSfcOnSoClose to false

--> error message "Value "STATUS_BO" invalid; reason: Cannot update status to Closed because not all SFCs for this shop order marked as Done"

b) setting AllowInqueueSfcOnSoClose to true --> success BUT

shop order status = RELEASABLE

SFC status = NEW

SFC can be processed at operation

however, when trying to open SO Step Report via button in Shop Order maintenance no SFCs are being displayed

Here's the webservice call I am using:

      <me:ProductionOrderChangeRequest_sync>

         <me:ProductionOrder>

            <me:SiteRef>

               <me:Site>SITE</me:Site>

            </me:SiteRef>

            <me:ShopOrder>

               <me:ShopOrder>20130215-02</me:ShopOrder>

               <me:SiteRef>

                  <me:Site>SITE</me:Site>

               </me:SiteRef>

               <me:StatusRef>

                  <me:Status languageCode="?">503</me:Status>

                  <me:SiteRef>

                     <me:Site>SITE</me:Site>

                  </me:SiteRef>

               </me:StatusRef>

               <me:Priority unitCode="?">500</me:Priority>

               <me:ShopOrderTypeRef>

                  <me:SiteRef>

                     <me:Site>SITE</me:Site>

                  </me:SiteRef>

                  <me:OrderType>PRODUCTION</me:OrderType>

               </me:ShopOrderTypeRef>

               <me:PlannedItemRef>

                  <me:Item>ITEM</me:Item>

                  <me:Revision>#</me:Revision>

                  <me:SiteRef>

                     <me:Site>SITE</me:Site>

                  </me:SiteRef>

               </me:PlannedItemRef>

               <me:PlannedRouterRef>

                  <me:SiteRef>

                     <me:Site>SITE</me:Site>

                  </me:SiteRef>

                  <me:Router>ROUTER</me:Router>

                  <me:Revision>A</me:Revision>

                  <me:RouterType>U</me:RouterType>

               </me:PlannedRouterRef>

               <me:PlannedBOMRef>

                  <me:Bom>BOM</me:Bom>

                  <me:Revision>A-1</me:Revision>

                  <me:BomType>H</me:BomType>

                  <me:SiteRef>

                     <me:Site>0520</me:Site>

                  </me:SiteRef>

               </me:PlannedBOMRef>

               <me:PlannedStartDate>2013-12-04T15:00:00.000+01:00</me:PlannedStartDate>

               <me:PlannedCompleteDate>2013-12-04T23:59:59.000+01:00</me:PlannedCompleteDate>

               <me:QuantityToBuild unitCode="?">3</me:QuantityToBuild>

               <me:OriginalStatusRef>

                  <me:Status languageCode="?">501</me:Status>

                  <me:SiteRef>

                     <me:Site>SITE</me:Site>

                  </me:SiteRef>

               </me:OriginalStatusRef>

               <me:ErpOrder>true</me:ErpOrder>

               <me:ErpUnitOfMeasure>PCE</me:ErpUnitOfMeasure>

               <me:AllowInqueueSfcOnSoClose>true</me:AllowInqueueSfcOnSoClose>

            </me:ShopOrder>

         </me:ProductionOrder>

      </me:ProductionOrderChangeRequest_sync>

Do you have any idea what's going wrong here?

best regards

Ulrike