when raised a 51 line shopping cart and then order it was hanging for a while and timed out

[Former Member]

Hi SRM Experts,

Could you please assist the shopping cart issue

The issue is encountered when I raised a 51 line shopping cart and when it was time to order it was hanging for a while and timed out and a blank screen

was generated.and this i am accessing from a Portal

Component : SAP SRM 7.0

Note: Couple of month ago we ahve upgraded the SRM from 5.0 to 7.0

Regards,

M.Peter

[ricardo_cavedini · Accepted solution]

Hello,

You can use transaction ST12 to perform a trace from portal when ordering such shopping cart.

Then you can see where time is being consumed.

Regards,

Ricardo

[Former Member]

Hi,

It depends on a lot of factors,

1.How are you determining your approvers ?

2.Any code written in the change/check badi needs to be optimized?BBP_DOC_CHECK_BADI or BBP_DOC_CHANGE_BADI

3.There are a few notes that could help 1477264,1706327.

Regards,

Naveen

[Former Member]

cont.. to my question.

this we are accessing from Portal through Citrix.

[Former Member]

Hi Peter,

It looks like we are on same boat. We have also recently upgraded from SRM4.0 to SRM 7.01 and having exactly same issue with large SC & POs.

If you are fine to discuss it further we can share the knowledge & analysis done so far. Please reply with your contact.

Regards,

Ravi Pachauri

[Former Member]

Hi Peter & Kevin,

It seems the note Note 1586519 - PPS: Performance issue when creating a big document is appliable for SRM 7 & 7.01 releases and it may help you to improve performance issue.

Please have a look and apply if it is applicable.

Regards,

Govardhan