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Cross-domain policy Error #2170

Hi all,

I realize this error could be under another topic but among all users, I think it is also common to dashboard designers.

I have developed a dashboard on BI server sp5 patch 1 using the query browser component -bex query as data source- inside the designer. Upon saving it to the BI launch platform it gave me the error of:

To access external data, add a cross-domain policy file to the external data web server.

For more information, on the Adobe website, see the article "Cross-domain Policy File Specification".

If the problem persists, contact the file creator or your system administrator.

Error: Error #2170


We are used to this error on our dashboards that use qaaws and work around by deleting the first part of URL. However in Query browser there is no URL to trim!

Common solutions to this cross domain policy error include modifying the xml file to this format which we already have:

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "">


   <allow-http-request-headers-from domain="*" headers="*" secure="false" />

   <allow-access-from domain="*" secure="false" />


I still get the error and probably missing something. The crossdomain.xml file is located under:

E:\SAP BusinessObjects\Tomcat6\webapps\ROOT   and is it the correct folder location?

Thanks in advance.

Former Member
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