Dump running programm after Kernel update (for k.release 738)

[Former Member]

I downloaded the updated kernel, and unzip it, then update catalogs exe.
everything was downloaded from here
Support Packages and Patches - K "SAP KERNEL 64-BIT UNICODE" SAP KERNEL 7.38 64-BIT UNICODE
for Win64 systems and ORACLE database

after trying to open a transaction se38 or se80 get dump (see full dump info in atach)

Please help me understand what the problem is?

222.txt.zip

[Former Member · Accepted solution]

Problem solved, but we have refused to update said core

[Former Member]

I agree with Roman N - revert back to the old kernel, as follows:

1. stop SAP

2. stop the Windows services for SAP - SAPService<SID> - etc

3. copy the old kernel back

4. restart the services

5. restart SAP.

[Reagan]

Good Day

What was the previous version of the kernel ?

Cheers

RB

[Former Member]

realy not know how to recognize it.

kernel has not been updated after I install the system 7.31

[Former Member]

Hello Michael,

Can you check and apply the  note recommendations  if it is applicable to your support package level.

Note 1643538 - Shared objects: Enhancement of GET_INSTANCE_INFOS

Regards,

Mudasir.

[Former Member]

Hi,

Please login as sidadm

open command prompt -> and type disp+work -version

Paste the output here please.

Thanks and Regards,

Vimal

[Former Member]

What is the reason for updating kernel? Why you decide to use SAP KERNEL 7.38 64-BIT if you even doesn't know installed version of kernel? Revert back to old kernel first.

Regards,

Roman

[Former Member]

reason was simple enough. It was necessary to install CTS_PLUG200, which required updating r3trans and tp. Normal update these parts reached for an update to the core.
By the way originally stood core 720. An attempt to update the kernel to 721 versions failed for legal reasons - when starting the GUI component Sitsko gave incompatibility core 721 and the system.

[Former Member]

disp+work without "-version" type follow text

--------------------
disp+work information
--------------------
kernel release                738
kernel make variant           738_REL
compiled on                   NT 6.0 6002 S x86 MS VC++ 16.00 for NTAMD64
compiled for                  64 BIT
compilation mode              UNICODE
compile time                  Feb  4 2013 04:05:42
update level                  0
patch number                  11
source id                     0.011
---------------------
supported environment
---------------------
database (SAP, table SVERS)   700
                              710
                              701
                              702
                              703
                              711
                              720
                              730
                              731
                              732
                              738
                              740
operating system
Windows NT 5.1
Windows NT 5.2
Windows NT 6.0
Windows NT 6.1
Windows NT 6.2

but disp+work -version out this

C:\usr\sap\BPC\ASCS01\exe>disp+work.exe -vesion
C:\usr\sap\BPC\ASCS01\exe\disp+work.exe=>sapparam(1c): No Profile used.
C:\usr\sap\BPC\ASCS01\exe\disp+work.exe=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
Thu Feb 14 10:57:10 2013
*** ERROR => DpSetWorkDir: chdir C:\usr\sap\\D00\work [dpnttool.c   215]
*** ERROR => DpArgsHandle: DpSetWorkDir [dpntdisp.c   180]
*** ERROR => main: DpArgsHandle [dpxxdisp.c   988]

[Former Member]

Hi Michael,

Which version for your ECC system?

Which version of your original kernel(before update kernel)?

Please update.

[Former Member]

You don't need to use SAP kernel 738. Just patch you current SAP kernel 720 release to latest SP level.

Regards,

Roman

[Former Member]

Hi,

Try to update the kernel patch and check whether it resolves.

Thanks and Regards,

Vimal

[Former Member]

Note 774465 - Shared Objects: Core in Garbage Collector, SHMM

Please check the above note reason and solution....Mostly coincides with your issue.

[Former Member]

What path i can update? 738 is last patch for Win64 | ORACLE

[Former Member]

Hi

Do you have just one application server or many? Did you stop all the application servers and apply the kernel to each one?  Did you stop the Windows services before replainc the kernel?

Regards,

Graham

[Former Member]

only one application server

Instance and services were stopped and were then updated directory "exe"