Problem with GRC/IdM Communication: System is mandatory in UserGroup section

[Former Member]

Hi,

we just updated our GRC 10.0 System from SP9 to SP11.

When I now start an access request using IdM, I receive following SOAP message:

<soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/"><soap-env:Body><n0:GracIdmUsrAccsReqServicesResponse xmlns:n0="urn:sap-com:document:sap:soap:functions:mc-style"><MsgReturn><MsgNo>4</MsgNo><MsgType>ERROR</MsgType><MsgStatement>System is mandatory in UserGroup section. Pass system in UserGroupDesc</MsgStatement></MsgReturn><RequestId/><RequestNo/></n0:GracIdmUsrAccsReqServicesResponse></soap-env:Body></soap-env:Envelope>

Unfortunately I do not have a clue where this might be coming from. User Group is not configured as mandatory in EUP.

Does anyone have an idea what might cause this problem?

[Former Member]

Hi,

I am happy with any kind of workaround for now. I don't find any information regarding this UserGroupDesc. Analyzing the request I've sent, there are the empty fields

			<UserGroup xmlns="">
				<item>
					<UserGroup/>
					<UserGroupDesc/>
				</item>
			</UserGroup>

but I don't know how I can add values to it in my request from IdM.

[former_member192665]

Hi Robert,

I am having exactly the same problem. I will contact SAP and update this thread accordingly.

Cheers

Kai

[markus_griem]

Hi Robert, Kai

Seems to be a bug,

check SAP Note 1807609

Regards

Markus

[Former Member]

Thank you both, works fine now!

Regards,

Robert