Issue when opening ESB and SLD - Getting a popup and a error

[Former Member]

Hello Everyone,

I am a newbie to PI and this is my first post here.

I am on PI 7.1. About a day back i was able to use "Enterprise Services Builder" and "System Landscape Directory" and successfully created some message types and mappings. I am using Internet Explorer 9 and JRE 1.7.0.

Although i read in this forum that IE9 and JRE 1.7.0 is officially not supported with PI 7.1, it seemed to be working fine till now.

Now when i try to open "Enterprise Services Builder", i get the below popup and nothing happens.

When i try to open "System Landscape Directory", below is the error.

I tried going back to JRE 1.6.0. But i get the same error.

I ran the transaction to "Test SLD Connection", It shows success message as "Summary: Connection to SLD works correctly" & "Summary: Connection to the XI Profile works correctly"

Any pointers on this is much appreciated.

Thanks

Rajvansh

[naveen_chichili · Accepted solution]

Hi Rajvansh,

Try uninstalling your JRE and install 1.4.2_19  or JRE 1.6.0 and try to open your IB.

This should solve your issue.

Regards,

Naveen.

[Former Member · Accepted solution]

Hi Naveen,

Thanks for replying. My system says it does not support JDK 1.4.2_19. I am currently on JRE 1.6.0, but that does not seen to help.

Thanks

Rajvansh

[markangelo_dihiansan · Accepted solution]

Hello,

Can you try using JDK 1.5?

Regards,

Mark

[naveen_chichili · Accepted solution]

Hi Rajvansh,

Try to open you java ws in your local desktop and check if your jre is working correctly.

ex path :C:\j2sdk1.4.2_19\jre\javaws

and provide your url like below

http://host:port/rep/start/repository.jnlp

and click on start button

Thanks,

Naveen

[Former Member · Accepted solution]

Try with different browser Chrome/Firefox etc, if error still persists try restarting java once. '500 internal server' error indicates some issue with your java stack.

[former_member182412]

Hi Rajvansh,

Try to install the Java version mentioned in Client installation guidelines link in Integration builder mail page.

Have a look at this.

http://wiki.sdn.sap.com/wiki/display/XI/Troubleshooting+PI+ESR+and+Integration+Builder+Logon+Issues

[Former Member]

Thanks to everyone who replied. It was not a straight forward fix, but involved restarting the Java stack, cleared all the Cache, temp files and installed latest Java version instead of the recommended older version.

Also enabled the compatibility view in IE9.

But it seems to work well with IE9 and the latest Java version.

Thanks

Rajvansh

[robertot4s]

Hi Rajvansh,

Try to find the SLD error in the java default trace (NWA -> Log Viewer -> Developer Trace). There should be more information about the error.

Regards,

Roberto

[Former Member]

Hi Roberto,

How do i get to Java default trace? Is it transaction ST11 Developer trace? If so which file should i check?

Thanks

Rajvansh

[robertot4s]

Hi,

You can find the default trace in the NetWeaver Administrator:

1. http://host:port/dir

2. Configuration and Monitoring -> NetWeaver Administrator

3. Log Viewer

4. Show View -> General -> Default Trace

Regards,

Roberto

[Former Member]

Thanks Roberto

That does not open at all. It just displays a blank page.