on 02-06-2013 7:16 AM
I am using SAP ME 6.0. In the 'RMA SFC Reciept' activity, when I try to browse SFC details I could see a new window pop-up and it shows "An Internal Error occured; contact technical support" with Date and Time stamp. PFA. What is the root cause of this problem? Can anyone let me know how to solve this error.
Thanks
Anudeep KM
Hi,
I replicated the error in SAP ME on MSSQL. The root cause is different collation of WIP and ODS - please check the error in defaultTrace. However, the DB creation scripts do point to the same Latin1_General_CI_AI as per installation guide. So maybe it is a residual effect of repetitive upgrades from old versions.
Regards,
Sergiy
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Anudeep,
Both WIP and ODS databasea must be set up according note 1569390:
SQL Server must use the following collations for WIP and ODS:
- For an English environment, Latin1_General_CI_AI
- For a German environment, Latin1_General_CI_AS
You have to consult you DBA on how to do this without loosing data. I believe there is no simple way to change collation without additional actions like backup/restore etc.
Check this thread, looks like you could use the script mentioned there to change existing DB collation:
Please note that this is just a workaround and you cannot be sure that it will not bring any side effects. If it's test DB, I would recommend to just recreated WIP and/or ODS with correct collation.
Regards,
Konstantin
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