jspm searches for instance that not exist

[Former Member]

Hello Gurus,

after upgrade of Solution Manager to 7.1 the JSPM does't start.

We get the following error.

Feb 5, 2013 8:54:39 PM [Error]: Exception has occurred during the execution of the phase.
Feb 5, 2013 8:54:39 PM [Error]: com.sap.sdt.tools.sapcontrolws.SapControlWsException: Error occurred while trying to get the start profile for the instance number: 3 on host: ssm via the SAPCONTROL web service API. See SAP Note 1401712 for further information.
javax.xml.rpc.soap.SOAPFaultException: Cannot open file

Feb 5, 2013 8:54:39 PM [Error]: Error occurred while trying to get all cluster instances information via the SAPCONTROL web service API. See SAP Note 1401712 for further information.
Feb 5, 2013 8:54:39 PM [Error]: Cannot initialize application data.

Feb 5, 2013 8:54:37 PM [Info]: Connecting to the instance on address: http://swe130221:50113 via the SAPCONTROL web service API.

Feb 5, 2013 8:54:38 PM [Info]: Connecting to the instance on address: http://ssm:50013 via the SAPCONTROL web service API.

Feb 5, 2013 8:54:38 PM [Info]: Connecting to the instance on address: http://ssm:50313 via the SAPCONTROL web service API.

Feb 5, 2013 8:54:39 PM [Error]: Error occurred while trying to get the start profile for the instance number: 3 on host: ssm via the SAPCONTROL web service API. See SAP Note 1401712 for further information.

But instance 3 does't exist. It was only the shadow instance for upgrade.

Has someone a suggestion where we can find the parametes which jsmp is using?!

regards

Chris

[Former Member · Accepted solution]

Solution:

There where some ghost Instance 3 processes running.

We restarted the whole host.

After that all is fine now.

regards

Chris

[Former Member]

We solved similar issues by editing default profile.

If  you find there this line:

service/protectedwebmethods = SDEFAULT

Please change it to

service/protectedwebmethods = DEFAULT

And restart SAP. It should work.

[Former Member]

Hi,

there is no such line in default profile.

Should i add it?

regardas

Chris

[Former Member]

Yes please add it to DEFAULT.PFL and after stop of sap kill all sapstartsrv processes.

After usage of JSPM restore DEFAULT.PFL to its initial state.

[sunny_pahuja2]

Hi,

Are there any entries in profile related to shadow instance i.e. instance 3?

Thanks

Sunny

[Former Member]

No, i can't find any entry in the profiles for an instance 3.

Chris