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ARQ - Valid to date and

former_member274402
Participant
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Hi,

We upped our SP to 10, and have found that the fields on the User Access tab when sent to approver is greyed out.

Please let me know what I am missing here, does this require auth or is this config?

Second issue is when I use the model user functionality the roles are blanket out and I get an error ON STEP 2 OF THE PROCESS :

>> Roles that are coming as disabled are not being maintained in ERM or for which USER don’t have the connector authorization

Any ideas guys?

Regards, Melvin

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member704195
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Dear Melvin,

For the first issue, I forgot to ask you the settings at the stage level.

It is 'Change Request Det' : If this is 'checked' then you will see all the field as editable which were meant to be editable. But if this is 'unchecked' then the approver screen at that stage would be grayed out. Just check that setting, i think it would be unchecked.

Once you make it checked then generate the version and activate it. Then then create a new request and then open it for approval, then this would be editable.

Look at the below screen.

Enjoy:)

Regards,

Nidhi Mahajan.

former_member704195
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Dear Melvin,

Is it a approved request or rejected request when you open it from approve? Did you get to see submit button?

This error message comes if roles are not available in ERM. All the roles which are availadle in repository but not in ERM will be grayed out. You have to import the roles to perform any operation on it. You can import roless using mass Import from ERM.

Regards,

Nidhi

former_member274402
Participant
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Hi,

Model User issue has not be fixed ... I have run the jobs and all roles are still greyed out. The config has been checked.

On the second issue … This has been fixed the change was needed in the MSMP paths.

Please help on model user

 

Regards, Melvin

former_member704195
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Can you please share the picture of it?

former_member274402
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Hope this helps ... Please let me know if you need more info

former_member704195
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Can you please check that you have an entry in GRACROLE table for these roles. If yes then it means roles are inported correctly. Then you check in GRACRLCONN table for ac_ref_role_id. If this is filled then it means sync job is run properly for these roles. If both the entries are avilale for these unselectable roles then there would be some other problem.

former_member274402
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Hi Nidhi,

All tables are updated. I agree with your last statement we have a other problem.

Please help.

Regards, Mel

former_member208271
Participant
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Hi

I'm having the same issue. Tables are updated.

So what is the other Problem

Regards

Mustafa

former_member704195
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Are these roles part of composite or business roles or independent roles?

former_member704195
Participant
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Are these roles part of composite or business roles or independent roles?

former_member274402
Participant
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Hi these are derived roles ... Checked and the parent role is linked and on ERM

Cheers, Mel

former_member208271
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Hi Nidhi

These are Derived Roles. The Single Roles allow you to select. See screenshot below:

Regards

Mustafa

former_member704195
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In which SP are you in?

former_member208271
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Hi Nidhi

We are on SP10

Regards

Mustafa

former_member704195
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Are these role in production state?

former_member274402
Participant
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We have the same issue as above. I have an open call with SAP
and will give you guys feedback once we get it resolved.

I have an issue on the existing assignment tab on the initial
screen of the request. When business want to remove roles from a user using
this functionality the roles are also greyed out.

This seems to be related issue.

Thanks for the feedback.

former_member208271
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Hi

Yes, These are in Production state.

Regards

Mustafa

former_member208271
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Hi Melvin

That is the exact issue we having.

If you have logged a call with SAP Please let me know on the solution or provide me with the message no so I can track it.

Hoping for this to be resolved soon.

Regards

Mustafa

former_member274402
Participant
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Thank you and I appologize for the delay response. Please implement

note

1783386 for your issue. The single roles are derive roles which

are the

issue. Though the description of the note is not exactly as

for model user request, it fixed the issue for other customer as they

reported the same

issue. Please implement and test the issue again

Thanks Melvin

former_member274402
Participant
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We are still experiencing issues on the existing assignment tab
... this is being investigated ... I will keep you'se up to date with
developments

Cheers, Mel

Former Member
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Hi Melvin.

I am facing the same problem.

Did you solve it with the note you applied?

Did you know exactly what is the problem?

We have already the tables updated and the roles imported and sync job triggered i don't know what else could i perform.

thank you

Former Member
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Dear all.

Yesterday i applied the SAP note 1783386 and the issue was solved.

thank you.

best regards.

former_member208271
Participant
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Hi

We are facing the same as your second issue. When creating a request and selecting Existing Assignment, the Role cannot be selected for deletion, message comes up

"Roles that are coming as disabled are not being maintained in ERM or for which USER don’t have the connector authorization"

Can someone explain....

Regards

Mustafa

former_member704195
Participant
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Hi Mustafa,

This error message comes if roles are not available in ERM. All the roles which are availadle in repository but not in ERM will be grayed out. You have to import the roles to perform any operation on it. You can import roless using mass Import from ERM.

Regards,

Nidhi

former_member208271
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Hi Nidhi

Thanks for your response.

We are not using ERM at the moment. The Roles are being uploaded via Access Management ->> Role Mass Maintenance ->> Role Import.

I have tried Importing the Role as per above step and still the same message.

Regards

Mustafa

former_member704195
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You have to run the role sync after that..

former_member208271
Participant
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Hi Nidhi

I have Run Job "GRAC_ROLEREP_ROLE_SYNC" with incremental and did not work.

Then I ran Full Sync and still not working.

After that I also tried "REPOSITORY OBJECT SYCN" under SYNC Jobs in SPRO.

Still no luck.

It looks like I can only choose Roles with Type "Single Role". Other Roles "Derived Role" & "Role" is greyed out and doesn't allow to choose from an Access Request to Remove from Existing Assignment.

I am on SP10, it used to be fine before.

Regards

Mustafa

former_member704195
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Can you check your table GRACROLETYPESTA and see if all the roles are active?

former_member208271
Participant
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Hi Nidhi

That table on our side is empty.

How is this table populated?

Regards

Mustafa