Dashboards do not show up on iPad

[Former Member]

Hello!

I just installed and configured the Windows Server environment for evaluating Dashboards on iPad, i.e.:

• SAP BIP 4.0 SP4 (14.0.4.738)
• additionally "SBOP BI Platform 4.0 SP05 .NET SDK Runtime Win" (51044710) installed
• MobileBIService activated (http://localhost:8080/MobileBIService/MessageHandlerServlet?message=GetVersion yields a valid result)
• WebI reports and Dashboard Design files (residing in the same folder = same accessrights) tagged with category "Mobile"
• SAP BI App V4.4.18

The effect/problem is: I can see the WebI reports on iPad, but I do not see my dashboards!

After doing some research I am not sure about my current version on this serverany more  - and of course this might be the problem:

1. The MobileBIService URL mentioned above yields...
   • ...with SP05: productVersion="14.0.4.738" internalVersion="1.7"
   • ...without SP05: productVersion="14.0.4.831" internalVersion="1.8"
2. CMC says...
   • ...with SP05: 14.0.3.738 (Build Date 2012/06/11:18:38:06)
   • ...without SP05: 14.0.4.819 (Build Date 2012/08/30:11:43:34)

So, obviously something went wrong when installing SP05, as SP05 seems to have the elder version numbers - although I did not receive any errors while installing! When checking Windows' control panel of installed programs I found an entry for SP05, saying the version number is 14.0.5.882...

Any ideas?

THANKS a lot & best regards from Cologne!

Michael

[KarstenRUF · Accepted solution]

Yeah, your Mobi Server is still on SP04 (14.0.4.x).

You want to see 14.0.5.x

Is the web app server on Windows as well?

Check the deployment guide on page 17 for file locations and steps:

https://websmp203.sap-ag.de/~sapidb/011000358700001280592012E/xi4sp5_mob_inst_deploy_en.pdf

HTH,

==k

[Former Member · Accepted solution]

Hi Karsten, thanks for your quick and helpful reply!

The web app server indeed is on Windows, too. It is the default Tomcat which automatically is installed with the BO server.

Still I am little bit clueless how to proceed: After installing SP4 I only did some common checks with CMC and Launch Pad - but I did not configure or test the Mobile environment.

Afterwards I installed SP05 and manually copied the war  files to the Tomcat webapp folder where they automatically were expanded. But obviously these were the wrong old versions...

Perhaps I have to re-install SP05....

Regrads,
Michael