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Fatal Error During Dashboards 4 Installation (Ports 4520-4539)

Hello,

During installation of Dashboards 4 (SAP Crystal Dashboard Design 2011, Departmental Edition) a fatal error message, attached, appears saying that at least one port in the range of 4520-4539 must be open. Windows Firewall has been disabled in this computer and we have also tried starting Windows in Safety Mode with networking, what else can we try to have a successful installation?

The user has Administrator access on a Windows XP machine.

Thanks for your help,

PĂ©ricles

Error.JPG (14347 B)
Former Member
Former Member replied

Hi Pericles,

the IT guys at the site I'm working at have found that what was preventing the installs from running was the actual location of the install packages.

I had moved them locally but only to the desktop of the account I am using, and the error was still occurring.

However when the packages were moved to the root of the C: the installs proceeded with no problems.

So in our case at least it looks like the error message is a complete red-herring. Try moving the install package and running it from the root of C and see if it works,

thanks

Keith

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