on 01-29-2013 10:42 AM
Hi all,
One of the users is facing this problem,i.e on his SRM portal the potion to cancel the confirmation is disable or grayed out as shown below,
Please help in finding the root cause of this problem.
Hi Nitesh,
Confirmations can be physically deleted if the
document status is Saved or Awaiting Approval. If the goods receipt is already posted
in the ERP system, the confirmation needs to be canceled (only possible if an invoice
has not yet been posted).
Best regards,
Krish
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Hi Krish SRM,
I tried to cancel the confirmation(for which the invoice has been posted) and was able to do so in the testing system, so i guess this may not be the reason of graying out of the Delete confirmation button.
Also like to inform you that the user is able to see the Delete confirmation(enabled) button for the Shopping carts created in this new year(2013). The user is facing the issue only with the last year SCs.
Hi Sanjay,
As mentioned in my above comments, I tried to cancel the confirmation(for which the invoice has been posted) and was able to do so in the testing system, so i guess this may not be the reason of graying out of the Delete confirmation button.
I already suggested the user to cancel the material documents using tcode MBST in SAP ERP back end system and this will ultimately reflect in the SRM portal, but she wants me to know the reason of this graying out delete button.Her priority is that if required, she can cancel the confirmation from SRM only.
Please think of any other reason and let me know
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