cancel
Showing results for 
Search instead for 
Did you mean: 

SO Approve problem

Former Member
0 Kudos

Hi,all

There is a problem about SO has been approved on 28 Dec,but user still received a reminder of SO approval on 31 Dec->reminder:Approval of Sales Order XXX is overdue.(only one user have this problem).

BR

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member211556
Active Participant
0 Kudos

Hi Aaron,

Please confirm is you are using workflow(Forward to Authorization) option in your system. If yes, please check if the total open value in the respective credit master has changed in between the days you have mentioned. Because, if any open billing document has gone overdue or any order entered later can affect you current credit position.

Also let us know the update group which is being used in your credit management.

Regards

Vasanth

rahul_vishwakarma2
Contributor
0 Kudos

Hi Friend,     Check the data in Header Level of sales Order and confirm about the authorization. And also check for the parameter profile for the same user. Regards, Kundan Vishwakarma

Former Member
0 Kudos

Hi,

1) First of all check the status in so header for how many approvals required for authorization(for next step). Check where it is now..

2) At what transaction you are getting this error? at delivery or pgi?

3) Check whether after releasing SO any changes happened in the changes..

Check all these and revert.

Former Member
0 Kudos

Hi,

The status is ap and only one approval required,no changes happened after approved.

get this error after use workflow to approve SO.

BR