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Unable to retrieve data

Former Member

on ‎01-28-2013 8:06 AM

0 Kudos

Hi,

I am trying to connect 2 apps i.e, SAP Customer & Contacts & Material Availibility.

For both the apps i am getting error on device stating "Unable to retrieve data, please try again". So i checked with the error logs on my device which says "client time out waiting for server  - timeout value set as 30 seconds".

So i checked with the REST Client (for the URL shown on device log), & on REST Client it runs fine & gives me back HTTP 200 OK code.

Also there is no error shown on the SUP error log. Please suggest what could be the issue. Sharing my SUP2.1.2 log here:-

2013-01-28 01:51:43.800 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GatewayConnectorHandler]ODP:Returning Response from Gateway Back to Message Channel

2013-01-28 01:51:43.797 DEBUG PROXY Thread-1169 [com.sybase.suplite.gwc.req.util.domainReqRespLogHandler]Inside Domain Logger for ReqResp

2013-01-28 01:51:43.796 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Connection released

2013-01-28 01:51:43.796 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]-----Inside releaseConnection() of GWCConnectionPoolManager------

2013-01-28 01:51:43.796 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]---------In releaseconnection() method of Connection Factory--------

2013-01-28 01:51:43.796 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response Body is written into OutputStream

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------In writing response method-----

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response body is obtained from BackEnd

2013-01-28 01:51:43.795 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP:Read response body from Gateway

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------------content encoding is ZIP ----------gzip

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------------content type|encoding|length--------application/xml----gzip----3418----

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyset-cookie          Response header valueMYSAPSSO2=AjQxMDMBABhTAEgAUgBJAEsAQQBOAFQATgAgACAAIAACAAYyADAAMAADABBLAEQARwAgACAAIAAgACAABAAYMgAwADEAMwAwADEAMgA4ADAANwA1ADEABQAEAAAACAYAAlgACQACRQD%2fAPowgfcGCSqGSIb3DQEHAqCB6TCB5gIBATELMAkGBSsOAwIaBQAwCwYJKoZIhvcNAQcBMYHGMIHDAgEBMBkwDjEMMAoGA1UEAxMDS0RHAgcgEhIUB1AhMAkGBSsOAwIaBQCgXTAYBgkqhkiG9w0BCQMxCwYJKoZIhvcNAQcBMBwGCSqGSIb3DQEJBTEPFw0xMzAxMjgwNzUxMThaMCMGCSqGSIb3DQEJBDEWBBTVoa331pXcYRHf2mW5LhZlFmF6OjAJBgcqhkjOOAQDBC4wLAIUOAjn2uxxYFFTg%2fvs6gzZTAGLzW8CFHskTgXfFS5Mt0JY1tawfdKOFo9D; path=/; domain=GATEWAY1

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyset-cookie          Response header valueSAP_SESSIONID_KDG_200=kL7D6GmM0bcYtilSH2mQCH-BQehpHxHivEJwcbx7uh8%3d; path=/

2013-01-28 01:51:43.795 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-type          Response header valueapplication/xml

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-encoding          Response header valuegzip

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-length          Response header value3418

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keylast-modified          Response header valueMon, 28 Jan 2013 07:51:33 GMT

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyx-sap-odata-extension-version          Response header value0.9

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keydataserviceversion          Response header value2.0

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyserver          Response header valueSAP NetWeaver Application Server / ABAP 731

2013-01-28 01:51:43.794 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response code is HTTP/1.1 200 OK

2013-01-28 01:51:43.794 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP:Recieved the response from the gateway

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Finished firing the request to GW-----------

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Leaving FireRequest Method-----------

2013-01-28 01:51:43.794 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Finished Execute-----------

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Before Execute-----------

2013-01-28 01:51:32.775 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP: Firing the request to the Gateway

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----Host request header set is ----GATEWAY1:8000

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Accept-Encoding    value=gzip

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=X-SAP-deviceType    value=iphone

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=X-SAP-deviceId    value=c52c32dff4ae33099f5d385690c83e88a06ebb7b

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Authorization    value= Not printed for security reasons

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Accept-Language    value=en

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----------In GWProxy fireRequest()----------

2013-01-28 01:51:32.775 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------About to fire the request to the GW-----------

2013-01-28 01:51:11.522 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]-----leaving getConnection() of GWCConnectionPoolManager  -Connection is not from pool---

2013-01-28 01:51:11.511 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Flag value is (2)false

2013-01-28 01:51:11.510 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Address to which connection object has to be assigned is:http://GATEWAY1:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/$metadata

2013-01-28 01:51:11.510 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Inside getConnection() of GWCConnectionPoolManager

2013-01-28 01:51:11.510 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]Pm is not null

2013-01-28 01:51:11.510 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]---------In getconnection() method of Connection Factory--------

2013-01-28 01:51:11.510 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----Application Id sent from client is--------com.sap.meps.erpcustomersearch

2013-01-28 01:51:11.509 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----------In GWProxy handle()----------

2013-01-28 01:51:11.509 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]----------Leaving GWCRequestAdapter constructor()----------

2013-01-28 01:51:11.509 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]Json Request header : [{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"request":"GET"},{"url":"http://GATEWAY1:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/$metadata"},{"Accept-Encoding":"gzip"},{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"Accept-Language":"en"},{"X-SAP-deviceType":"iphone"},{"X-SAP-deviceId":"c52c32dff4ae33099f5d385690c83e88a06ebb7b"}]

2013-01-28 01:51:11.509 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]context.getDeviceUserName() is icustomer

2013-01-28 01:51:11.508 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]Request header : [{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"request":"GET"},{"url":"http://GATEWAY1:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/$metadata"},{"Accept-Encoding":"gzip"},{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"Accept-Language":"en"},{"X-SAP-deviceType":"iphone"},{"X-SAP-deviceId":"c52c32dff4ae33099f5d385690c83e88a06ebb7b"}]

2013-01-28 01:51:11.508 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]Request body Read :

2013-01-28 01:51:11.508 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]ODP: Read the Request information

2013-01-28 01:51:11.508 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]UsrName/Pwd is extracted from context:

2013-01-28 01:51:11.508 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]----------In GWCRequestAdapter constructor()----------

2013-01-28 01:51:11.505 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GatewayConnectorHandler]ODP :Recieved a request to fire to Gateway

2013-01-28 01:51:10.862 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GatewayConnectorHandler]ODP:Returning Response from Gateway Back to Message Channel

2013-01-28 01:51:10.860 DEBUG PROXY Thread-1166 [com.sybase.suplite.gwc.req.util.domainReqRespLogHandler]Inside Domain Logger for ReqResp

2013-01-28 01:51:10.859 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Connection released

2013-01-28 01:51:10.859 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]-----Inside releaseConnection() of GWCConnectionPoolManager------

2013-01-28 01:51:10.859 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]---------In releaseconnection() method of Connection Factory--------

2013-01-28 01:51:10.859 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response Body is written into OutputStream

2013-01-28 01:51:10.859 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------In writing response method-----

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response body is obtained from BackEnd

2013-01-28 01:51:10.858 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP:Read response body from Gateway

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------------content encoding is ZIP ----------gzip

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]------------content type|encoding|length--------application/atomsvc+xml----gzip----655----

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyset-cookie          Response header valueMYSAPSSO2=AjQxMDMBABhTAEgAUgBJAEsAQQBOAFQATgAgACAAIAACAAYyADAAMAADABBLAEQARwAgACAAIAAgACAABAAYMgAwADEAMwAwADEAMgA4ADAANwA1ADAABQAEAAAACAYAAlgACQACRQD%2fAPswgfgGCSqGSIb3DQEHAqCB6jCB5wIBATELMAkGBSsOAwIaBQAwCwYJKoZIhvcNAQcBMYHHMIHEAgEBMBkwDjEMMAoGA1UEAxMDS0RHAgcgEhIUB1AhMAkGBSsOAwIaBQCgXTAYBgkqhkiG9w0BCQMxCwYJKoZIhvcNAQcBMBwGCSqGSIb3DQEJBTEPFw0xMzAxMjgwNzUwNDNaMCMGCSqGSIb3DQEJBDEWBBSACGbbjt0vfQQ5Hufp7NeN1jMrWDAJBgcqhkjOOAQDBC8wLQIUadfotRdhB7BRpI8e%219b75EEyCgwCFQCDwN1xIC9jFszgpfSDcSocV3J6gw%3d%3d; path=/; domain=.143.201.82

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyset-cookie          Response header valueSAP_SESSIONID_KDG_200=jqKQkxjLX0KKuShj0YCoVmTm2eppHxHivEJwcbx7uh8%3d; path=/

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-type          Response header valueapplication/atomsvc+xml

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-encoding          Response header valuegzip

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keycontent-length          Response header value655

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyx-sap-odata-extension-version          Response header value0.9

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keydataserviceversion          Response header value2.0

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response header keyserver          Response header valueSAP NetWeaver Application Server / ABAP 731

2013-01-28 01:51:10.858 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]Response code is HTTP/1.1 200 OK

2013-01-28 01:51:10.858 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP:Recieved the response from the gateway

2013-01-28 01:51:10.858 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Finished firing the request to GW-----------

2013-01-28 01:51:10.857 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Leaving FireRequest Method-----------

2013-01-28 01:51:10.857 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Finished Execute-----------

2013-01-28 01:50:57.399 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------Before Execute-----------

2013-01-28 01:50:57.399 INFO PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]ODP: Firing the request to the Gateway

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----Host request header set is ----114.143.201.82:8000

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Accept-Encoding    value=gzip

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=X-SAP-deviceType    value=iphone

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=X-SAP-deviceId    value=c52c32dff4ae33099f5d385690c83e88a06ebb7b

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Authorization    value= Not printed for security reasons

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]header: key=Accept-Language    value=en

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----------In GWProxy fireRequest()----------

2013-01-28 01:50:57.398 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]--------------About to fire the request to the GW-----------

2013-01-28 01:50:56.999 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]-----Leaving getConnection() of GWCConnectionPoolManager-- Found in cache first time----

2013-01-28 01:50:56.999 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Flag value is (1)true

2013-01-28 01:50:56.999 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Address to which connection object has to be assigned is:http://114.143.201.82:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/

2013-01-28 01:50:56.998 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCConnectionPoolManager]Inside getConnection() of GWCConnectionPoolManager

2013-01-28 01:50:56.998 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]Pm is not null

2013-01-28 01:50:56.998 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.ConnectionFactory]---------In getconnection() method of Connection Factory--------

2013-01-28 01:50:56.998 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----Application Id sent from client is--------com.sap.meps.erpcustomersearch

2013-01-28 01:50:56.997 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWProxy]----------In GWProxy handle()----------

2013-01-28 01:50:56.997 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]----------Leaving GWCRequestAdapter constructor()----------

2013-01-28 01:50:56.997 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]Json Request header : [{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"request":"GET"},{"url":"http://114.143.201.82:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/"},{"Accept-Encoding":"gzip"},{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"Accept-Language":"en"},{"X-SAP-deviceType":"iphone"},{"X-SAP-deviceId":"c52c32dff4ae33099f5d385690c83e88a06ebb7b"}]

2013-01-28 01:50:56.997 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]context.getDeviceUserName() is icustomer

2013-01-28 01:50:56.997 DEBUG PROXY MessageChannel Thread-958 [com.sybase.suplite.gwc.req.handler.GWCRequestAdapter]Request header : [{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"request":"GET"},{"url":"http://114.143.201.82:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/"},{"Accept-Encoding":"gzip"},{"X-SAP-applicationId":"com.sap.meps.erpcustomersearch"},{"Accept-Language":"en"},{"X-SAP-deviceType":"iphone"},{"X-SAP-deviceId":"c52c32dff4ae33099f5d385690c83e88a06ebb7b"}]

Please suggest,

Regards,

Shrikant.

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Answers (3)

Former Member
‎05-27-2013 8:31 AM
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Hi,

What kind of application is it? Are you using a HWC or using REST services SDK?

regards,

Ankur

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Former Member
‎05-27-2013 12:17 PM
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Hi Ankur,

Its a standard Travel Expense Report app that we are trying to implement wherein we are getting the error "Cannot retrieve data..try again".

Please suggest.

Regards,

Gourav

Former Member
‎05-27-2013 6:53 PM
0 Kudos

Hello

I think you have to put the endpoint service in the white list of SUP. Meaning, if you end-point currently is set on SUP on the app connection http://114.143.201.82:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/ but on your NWGW system the host name is http://NWGW_NAME:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/

http://114.143.201.82:8000/sap/opu/sdata/MIVE/SALESCUSTOMER/when you call the service, you should change it on the application connection settings. This configuration is case sensitive.

Regards,

MC

Former Member
‎05-28-2013 6:19 AM
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Hi Mariana,

Thanks for your reply.

Yes you are correct. we have already updated the application connection settings accordingly but had to correct the cases for the service name. We are yet to test it though. Hopefully will get it working this time.

Cheers,

Gourav

Former Member
‎05-27-2013 7:25 AM
0 Kudos

Hi Shrikant,

We are also getting similar error while trying to get data through our gateway system via SUP. Kindly can you please suggest how have you been able to resolve this?

Your prompt suggestions would be appreciated as we are in little hurry hurry situation.

Regards,

Gourav

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Former Member
‎02-20-2013 7:27 PM
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Hi Shrikant,

I have the exact same issue you had with SAP CNC. Did you solved it? How did you solved?

Regards,

MC

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