Portal Runtime Error PortalComponentException: Error in init

[dan_pfingsten2]

Applied sps 28 to NW Web As Java 7.0 sps 18 (Portal) via SUM tool.  All components appear to deploy.

Can see this via the NWA (admin tool) by looking into the System Components and SDM.  Can log into the SLD as well.

However, attempts to log into the portal as local user 'Administrator' (or any user) fails.

Example URL:
http://<server>:5xx00/irj

Browser shows:

Portal runtime error. An exception occurred while processing your request. Send the exception ID to your portal administrator. Exception ID: 12:52_25/01/13_0003_881305250Refer to the log file for details about this exception.

The java default trace file excerpt shows:

#1.5^H#CA5B4C7D4404002700000009007600500004D41F96040496#1359132032761#com.sap.portal.portal#sap.com/irj#com.sap.po
rtal.portal#Guest#0##n/a##ef5c75c2670d11e2981000003487a6a2#SAPEngine_Application_Thread[impl:3]_3##0#0#Error#1#/Sy
stem/Server#Java###Exception ID:10:40_25/01/13_0001_881305250
[EXCEPTION]
{0}#com.sapportals.portal.prt.component.PortalComponentException: Error in init method^M
Component : com.sap.portal.navigation.portallauncher.default
        at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
        at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.jav
a:271)
        at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.
java:316)
        at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.j
ava:387)
        at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
        at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
        at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
        at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:556)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

etc...

It looks like some issue with the Portlauncher iView.  We have not modified or replaced that iView, it's standard SAP code.

Checks were ran for both PCD inconsistencies (PcdCheckTool.sh) and database inconsistencies (dbverify for Oracle) and no issues found.

Any insights would be appreciated.

[SandipAgarwalla · Accepted solution]

Dan

This looks like issues with the patch level on the SP28..Did you try updating the server to a higher patch level on the same service pack?

Sandip

[dan_pfingsten2 · Accepted solution]

Thanks for the suggestion.  There was not a higher patch level available.  But I re-deployed the SCA applicable, 'EP-PSERV.SCA' for the support stack through the SDM tool.  The issue appears resolved, logins now work.