Service order in SRM - Classic Scenario
I am able to create a flat shopping cart with service masters , but the PO fails in ECC.
For e.g. below 2 items :
Line item 1 - Service master 1
Line item 2 - Service Master 2
ECC EHP 5 doesn't allow creating a PO in this manner.
There has to be a top level item & all services should go under services tab.
So is the above method a valid one for creating service shopping cart.
When I go to the Link Add item --> As a service order in SRM, it adds the item hierarchically as below:
Line item 1 Service -- Product Category
Line item 1.1 - Service Master 1
Also If I want to add item 1.2, it is not possible as SRM adds another hierarchical item
Line item 2 Service -- Product Category
Line item 2.1 - Service Master 2
Is there a way to add multiple items under 1 top item in a service order.