NameNotFoundException in Portal

[Former Member]

Hi All,

We are getting the "javax.naming.NameNotFoundException: Child not found" in  portal. Please find the trace details below. Please help me how to resolve this

Error looking up url: portal_content/Home role

[EXCEPTION]

  javax.naming.NameNotFoundException: Child not found: Home_role at portal_content/folder1/folder2

  /folder3 [Root exception is javax.naming.NameNotFoundException: Child not found: Home_role at portal_content/folder1/folder2

  /folder3]

at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:407)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)

at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:72)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1060)

at javax.naming.InitialContext.lookup(InitialContext.java:347)

at javax.naming.InitialContext.lookup(InitialContext.java:347)

at com.sapportals.portal.pcd.pcm.roles.RoleNavigationConnector.getNodes(RoleNavigationConnector.java:286)

at com.sapportals.portal.pcd.pcm.roles.RoleNavigationConnector.getNode(RoleNavigationConnector.java:160)

at com.sapportals.portal.navigation.cache.connector.CacheNavigationConnector.getOriginalNode(CacheNavigationConnector.java:941)

Regards,

Suresh

[Former Member]

Re-transport (export & import) your portal role including dependent objects from a working system to the non-working system.

[Former Member]

Hi Samuli,

Thanks for the quick response. This issue happening only in production, none of the other systems are facing this.

We have found this issue in nwa log traces and there is no error showing to end user. Can you please tell me what will happen when it comes?

What's the suggestion to do it in production to overcome this problem?

Regards,

Suresh

[Former Member]

As I wrote earlier transport the respective role and the linked objects to your production system. It is clear that at least some folders are missing. Could also be objects containing other objects.

If you share your defaultTrace as an attachment (not embedded in the message but an attachment), I can tell you which objects need to be transported. It is not clear from the exception you have provided unless you actually have a role called home_role and folders folder1, folder2, folder3, etc.

[Former Member]

Hi Samuli,

We are using FPN RRA in this scenario,  we are getting this error in Producer portal and role available in consumer portal. The error which is showing in log files of producer portal.

The related home role is available only in consumer portal but error showing in producer. There is no direct error displaying to users, as I told we found this in log traces.

Regards,

Suresh

[Former Member]

Hi Suresh,

We are also getting the similar errors in producer portal logs.

Were you able to resolve this issue ?

Regards,

Nitin

[Sriram2009]

Hi Suresh

Kindly follow the SAP Note & Knowledge Base Article

Note 1376387 - NameNotFoundException occurs for FPM Applicaiton varaints

1667180  - Cannot login to Portal / Portal home page is distorted after installation of SAP NetWeaver 7.3 Portal Support Pack(SP) 0

  1725661  - Error in GuidedProceduresConnector for 730 object loaded from local variable 'system'

Thanks

Sriram