on 01-17-2013 10:02 AM
Hi ,
I am using Solman 7.1 SP6. I want to configure the workflow mail triggering for Urgennt Change & Normal Change.
Are there any reference posts which will give the steps to configure workflow for all actions & statuses in ChaRM.
Regards
P Kumar
Hi Kumar,
Please check the below notes for mail configuration,
Note 691303 - Sending E-Mail from message after status change
Note 865619 - Actions should only be scheduled if status is newly set
Note 1275036 - Linking action execution and status change
Note 895550 - Name of Smart Form used as e-mail subject
Note 876540 - PPF: Setting the title of a Smart Form document (mail)
Note 895550 - Name of Smart Form used as e-mail subject
Please cretae new action Sppfcadm in *MHF or *MMJ , follow the below steps
Maintain the process type for mail as shown below , also make the copy of form name : AI_CRM_IM_SHORT_TEXT_LINK_FORM to Z* in smartform t.code and activate it.
Then define the start condition for particualr action to trigger the mail in ChaRM.
Rg,
Karthik
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Hello P Kumar,
SAP deliver config guide for CHARM configuration https://websmp202.sap-ag.de/~sapidb/011000358700001056012011E.PDF
BR,
SAPFan
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