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CacheServers running with errors

Hi all

Currently, the BO 4.0 install is running fine, however the CrystalReportsCacheServer and DashboardDesignCacheServer are showing state: "Started with Errors"

When I look at their properties, it says: This server has configuration errors.

Creating new servers has the same message.

The logs show:

---------------------------------------------------

trc file: "crcache_BIDEV.CrystalReportsCacheServer_ncs.trc", trc level: 1, release: "720"

---------------------------------------------------

M [Thr 7244] Wed Jan 16 10:53:09 2013

M  [Thr 7244] ***LOG Q0I=> NiPGetHostByName: '$SMDAgentHost' not found: getaddrinfo [ninti.c 895]

M  [Thr 7244] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 7244] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 7244] NCS trace timer is disabled since the interval is set to 0

M  [Thr 7244] NCS data timer is disabled since the interval is set to 0

M  [Thr 7244] NCS library version 2.3.9 (unicode) loaded

M  [Thr 7244] NCS_ProcInit API invoked

--- Just noticed, a lot of the trace logs have this message, however only those two servers are reporting configuration errors.

Any ideas?

Tags:
Former Member
Former Member replied

Hi Zelman,

Please refer to the  article http:////service.sap.com/sap/support/notes/1743755

1743755 - After installing BI 4.0 SP04 update, the crystal report cache server runs with errors and shows as disabled

It might be helpful.

Regards,

Fadoua

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