cancel
Showing results for 
Search instead for 
Did you mean: 

Firefighter Log in Notifications not sent despite Log Notifications being sent in GRC 10

Former Member
0 Kudos

Hello Gurus

Anybody come across an issue where the Controller receives the SPM Log Notification but not the Log In Notification? Checked the usual SPRO SPM settings, logs set to send out immediately etc. We have no workflow here and have no issues in Dev only in Production. It's odd that the Log notification is snet out fine but not the log in notification.

The SPM jobs are run using WF-Batch.

Cheers

Accepted Solutions (1)

Accepted Solutions (1)

Former Member

is parameter 4008 (Send FirefightID Logon Notification) value set to YES?

kevin_tucholke1
Contributor
0 Kudos

In addition, Parameter 4002 (send email immediately), should be set to YES as well.  4002 and 4008 are related to each other.

Thanks,

Kevin Tucholke

Former Member
0 Kudos

Many thanks for this Kevin

The parameters were already defined as you have suggested. The issue was actually that the Batch user didn't have timezone maintained in Su01, i added the same timezone as the system and all works fine now!

Cheers

Answers (0)