Solution Manager EWA by EMAIL 7.1 (SPS 07)

[Former Member]

Hello Gurus,

I recently upgraded the Solution Manager to 7.1 (SPS07) which is very latest, and behaving as extected.

I am having hard time sending EWA alerts on to emails which was working fine just before the upgrade.

I have followed below threads already but with no luck.

though SM:EXEC SERVICES job shows that it tried but nothing comes out in an email, normal SO01 email send is working properly from Solution Manager system and I can see the generated EWA in the list of all EWA alerts. The only issue is when that EWA has to go in an email.

Regards,

Kamal Bhargava

[Former Member]

Hi Kamal,

Use the  report RDSMOP_REPORTS_BY_EMAIL to maintain the mailing list.

Select the solution and use EarlyWatch Alert Report (Standard)

Regards,

Akram

[former_member313130]

Hi Akram,

the email addresses are maintnained, EWA's are generated but nothing happened via email.

I also didn't find any logs in the SCOT. (I have checked aldready the following note:

1826552 - EarlyWatch Alerts (EWA) reports in Solution Manager 7.1 is not being sent by email )

Do you have another idea where can I check?

Regards,

Joern

[richard_pietsch]

Check if the mail recipients are maintained correctly by either:

1) transaction solman_workcenter -> work center system monitoring -> setup -> autom. mail sending in section system monitoring

2) call report RDSMOP_MAIN -> goto solution overview -> edit -> check the autom. mail sending setup

Regards, RP

[former_member313130]

Hello all,

I have the same issue with SP10. The SM:EXEC SERVICES job shows that it tried but nothing comes out in an email.

Does some have a solution for this issue?

Kind regards,

Joern