on 01-14-2013 10:04 AM
Hi Community,
I am getting an Enrollment Failed message on the device when I try and enroll the device through the self service portal.
I plugged the device into my laptop and this is the log from the device when I try and enroll the device.
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Jan 14 11:46:11 iPad Afaria[240] <Warning>: doConnect:
Jan 14 11:46:11 iPad Afaria[240] <Warning>: [HomeViewController applyBranding]
Jan 14 11:46:11 iPad Afaria[240] <Warning>: bundle unload:1
Jan 14 11:46:11 iPad Afaria[240] <Warning>: Unbalanced calls to begin/end appearance transitions for <UITabBarController: 0x1916f0>.
Jan 14 11:46:11 iPad Afaria[240] <Warning>: [HomeViewController applyBranding]
Jan 14 11:46:11 iPad Afaria[240] <Warning>: bundle unload:1
Jan 14 11:46:15 iPad Afaria[240] <Warning>: shortenrollmenturl_preference: http://goo.gl/27Dqe
Jan 14 11:46:15 iPad Afaria[240] <Warning>: [HomeViewController startBackgroundTask]
Jan 14 11:46:16 iPad Afaria[240] <Warning>: [HomeViewController applyBranding]
Jan 14 11:46:16 iPad Afaria[240] <Warning>: bundle unload:1
Jan 14 11:46:16 iPad Afaria[240] <Warning>: httpResponse.allHeaderField Dictionary: {
Connection = close;
"Content-Length" = 315;
"Content-Type" = "text/html; charset=us-ascii";
Date = "Mon, 14 Jan 2013 09:46:16 GMT";
Server = "Microsoft-HTTPAPI/2.0";
}
Jan 14 11:46:16 iPad Afaria[240] <Warning>: connection:didReceiveResponse: http 404
Jan 14 11:46:16 iPad Afaria[240] <Warning>: HomeViewController enrollmentCodeSeedDataDidLoadWith [315] and http: 404
Jan 14 11:46:16 iPad Afaria[240] <Warning>: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Not Found</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Not Found</h2>
<hr><p>HTTP Error 404. The requested resource is not found.</p>
</BODY></HTML>
http: 404
Jan 14 11:46:16 iPad Afaria[240] <Warning>: [HomeViewController stopBackgroundTask]
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The setup I have in Afaria is below:
Afaria Admin console > Server > Configuration > Communication > Device Communication: Using XNETS port 3007. For the address I have xnet://<afaria IP addess>:3007.
Afaria Admin console > Server > Configuration > Server > Enrollment Code: Enabled TinyURL and Google URL service.
Afaria Admin console > Server > Configuration > Component > Enrollment Server : Server address is the IP of the server. Setup to use a Relay Server too.
The device is on the office wireless network.
Is there anything that I should change or add to the configuration or anything that I might be missing that is causing the Enrollment failed message in Afaria client?
Thank you
Apart from the above mention settings you required
CA server
SSL certificate
Apple Certificate
What i can see above logs the url is not accessing please try with this url
http://afariaserveraddress/aips/aipsService.svc/help this page should show all the details of services
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