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Customer Credit Hold

Former Member
0 Kudos

Hello Gurus,

when a customer is set up as a new
customer so their orders go on credit hold when there is a past due invoice. Is
there anyway we can set this up where they will only go on hold once an invoice
is past due over a certain number of days?

Accepted Solutions (0)

Answers (1)

Answers (1)

moazzam_ali
Active Contributor
0 Kudos

Dear

Which credit check you are using? If this is automatic credit check then please see the tcode OVA8. In this tcode check the field Oldest open item and days oldst open item. Maintain days here and test this and update with your findings.

Thanks

Former Member
0 Kudos

Thanks MoazaM.  It is an automatic credit check..

so currently, it is set as first screen.  you want me to add the days on the red arrow shoown on the second screen? Thank you for your help

0 Kudos

You shoud put the days in the box for days oldest item (two boxes below the arrow).

Best regards,

Chet

moazzam_ali
Active Contributor
0 Kudos

Hi

I am talking about the field "Days oldest open item" which is one field below arrow. Please check this.

Thanks

0 Kudos

The setting for the credit check are for the entire line:

Best regards,

Chet