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Bex is not connected to BW system.?

Former Member
0 Kudos

Hi All,

we have a peculiar issue.

One of our users have SAP GUI 730 installed on the system.

We usually use BEX through portal.i.e.From our portal,we click on SAP Businees Reporting and it takes us to BW system alongwith which BEx excel opens.

This user has all this working fine.

But the Bex is not connected to BW system.

This issue is faced by only one user.Also we tried for this user on another machine and there it is connected.

So I came on a conclusion that this is machine specific.

But could not come up with the cause.

Any other user who logs in there faces the same issue.

Is there any particular setting missing for MS Excel or in the macine??

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

The issue here was MS Office.

SAP does not support MS office 64-bit and the user had that installed. Changing that to 32-bit resolved the issue.

Thanks for your support.

former_member186696
Active Contributor
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Whenever you have an issue related to BEx, in special with an specific workstation, execute the attachment of note 1229206 on that workstation.

This is a installation check. AT LEAST the checks should appear green.

Regards,

Edward

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Have you tried  mapping the IP addresses to host names?

Regards,

Allan

Former Member
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Hello

Please check the below 2 options in the link.

http://sap.ittoolbox.com/groups/technical-functional/sap-bw/bex-user-system-requirements-1771522

Thanks & regards

bala

Former Member
0 Kudos

Thanks Bala.

But the above options did not help.

Its only for that machine because that user can use Bex at other places very well.

Other users have the same issue on that machine.