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Error "postal code must have length 5 or 10" while creating Sales Order from CRM

Hi All,

We have created a BP with his US Address including 5 digit Postal code number and saved. We have pushed this BP to R3 by adding the BP role "Sold to Party" before creating a sales order but  While creating Sales Order from CRM we are getting Error "postal code must have length 5 or 10" and system is not letting us to save the CRM Sales Order.

As per the Note 707113 i have checked the settings in my system and the value 0 is already maintained.

In transaction SE11. Enter 'PR005' as a domain. Press 'Change'. Go to the Value Range tab page. Insert the new fixed value: '0', short description: 'Deactivation of postal code check for USA.'. Save  and activate the change

Why system is throwing this error while creating a sales order why not during the creating of BP?

Some one please help me in resolving this issue.

Best Regards,


Former Member
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