on 12-25-2012 1:11 PM
Hi All,
I have experience one peculiar problem. When a request is submitted first by the requester, user's manager receives the email notification to approve/reject the request. However, when he clicks the link, the request gets opened and there is no "Submit" button shown! Only, request can be displayed and no comments can be written as it is in-editable. Also I noticed that, the stage information, which is always shown, is not shown!
Here, the link sent to the Manager is "HTTPS" link.
Seeing this problem, Manager accessed his work inbox and approved the request successfully. Then this request is sent to the Role Owner. The Role Owner is properly notified via email notification to either approve/reject the request.
When the Role Owner accesses the link in the email notification, here the request is successfully opened and "Submit" button is shown!
Here, the link sent to the Role Owner is "HTTP" link!
I am not sure why different HTTP links are sent and where from it is coming?
The only difference I noticed is that "link". I think if Manager is also sent normal "HTTP" link, he can approve it.
Please suggest.
Regards,
Faisal
Dear all
We are facing the same issue? Did you already find a solution for it?
Thanks a lot
Sibylle
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HI Sibylle
Missing Submit Button - check your Task Settings for the Stage in MSMP for Approve, etc. These settings determine what buttons are available to the approver in their POWL inbox.
HTTP vs HTTPs link -
Any help on this please?
Regards,
Faisal
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