Extra prefix in Trip Approval Hyperlink

[Former Member]

Hi Experts,

In Development system, we are checking the trip approval mails in SOST transaction.

The approval or rejection links are not working properly.

Some extra prefix is present to the actual link:

"saphtmlp://htmlviewer.sap.com/KDCbtlkb7T3X0800awT6Cm/%20https://ACTUAL_LINK"

The highlighted part is the extra prefix to the link.

when we try to open the link, "Address not Valid" error is shown in the browser.

But when we forward the same trip approval mail to the mail inbox

or

Download the mail into local drive(any format) and try to open the approval or rejection links, its working fine(no prefix is present in the downloaded file).

I tried searching for similar posts here in SCN, but couldn't find any solution.

Kindly suggest solution for the above problem. Any pointers will be helpful.

Thanks and Regards,

Srinivas

[BGarcia]

Hi Srinivas,

One year later, but maybe can help other users.

If you go to SOST and then Utilities->General Settings, just add parameter HTML_FILTER_FOR_DISPLAY with value OFF.

With this, it will not add the prefix you mentioned!

Kind regards,

Garcia

[Former Member]

Hello Bruno,

I was also facing the same issue, and your solution worked!! Can you tell why SAP adding this extra URL prefix or any SAP note is there for this?

Thanks and regards,

Madhu Pathak.

[Former Member]

hello Madhu

I have same issue and I added parameter HTML_FILTER_FOR_DISPLAY with value OFF in sost.

that solved problem when i click the link in sost. but not in outlook.

can u help on this please!

[Former Member]

Hi Fatsah,

Please check there are no spaces while creating the hyperlink.