Can't join Sap StreamWork

[Former Member]

Hello,

I am trying to JOIN Sap StreamWork, but every time I click on JOIN button I am asked to "Set your web password", but when I enter the password I am forwarded to the same page with JOIN button.

How could I solve this problem and register myself to see documents in Sap StreamWork please?

Thank you for help.

Tomas

[former_member26693 · Accepted solution]

Hello Tomas,

I have reset your password.

You will be sent a reset password request via email, and you will need to follow through on that task before you can log back in to your account.

Regards,

Patrick Dinneen
Support Engineer

SAP Cloud Support

[Former Member · Accepted solution]

Hi Patrick,

thank you for answer, but reset didn't help to solve my problem.

My problem is that when I open and set web password

and when I click on Submit, I am redirected to the page with JOIN button.

And this is like a circle with no end (join, submit, join, submit).

Don't you know where could be the problem please?

Thank you for any help.

Tomas

[john_franke · Accepted solution]

Hi,

This circular login issue when trying to activate your enterprise account is caused by a faulty server side plug-in.  The plug-in is restarted frequently during EST time zone to allow activations.  Please try to login periodically throughout the EST time zone and you should be able to activate your account.  Once activated you will not have this issue anymore.

If you need to coordinate a time outside of EST that is more convenient with your schedule please let me know.

Best Regards,

John