Activity note section is missing the field label (SAP CRM Sales App. 2.1)

[Former Member]

Hi

We are implementing the 2.1 sales app and noticed that under Activities, the note section is missing the label(See attachment).

Please advise on how to fix this cause we tried updating the XML file to try and resolve the issue with no success.

Also, please assist on how to have the same note section under the Sales Orders (ERP sales order is used).

[masa_139 · Accepted solution]

The issue was fixed several weeks back.

Note 1795240 - Note label blank for
Activities and Lead

[Former Member · Accepted solution]

Thank you Masayuki.

After applying the note, the label was populated successfully.

We also having a challenge with attachments downloading to the device. we keep getting the messages "Dowload in progress"  but actually it never finishes to download even for a simple text file.

Have you experienced such a problem? please assist.

[Former Member · Accepted solution]

Hi Masayuki

With regards to the Activity notes field, I found out that it doesn't send data to the ET_Activity_Notes tables.

After saving the data for the activity all the information that was in the note field is not saved and it disappears or doesn't appear on the details  view screen.

Please advise.