Invoice Workflow : Dialog work item created

[Former Member]

Hi,

I am not fully aware of workflow but can manage to check the logs and status.

My question is: My Invoice workflow status is 'READY' but i dont know how to find to whom the work item it currently held.

When i check the log it says:

WF-BATCH Dialog work item created

How can i check, which approver currently held work item so that i can chase them to approve the item.

There are no agents assigned to the workflow and it is General Task.

I would apprecaite if you could share me some information about this.

Thanks,

Macs.

[mani_sreedharala]

Hello,

1.Goto BBP_PD transaction.

2.Enter the inovice id and execute.

3. now you wil lsee the invoice details.

4. If you scroll down you will see the workitem details and here you can see to whom the workitem is currently held.

5. if you haven't found there then take the workitem id and choose the menu option

Goto-> workitem selection.

6. Enter the workitem id and execute .

7. Now click on the display log button and you will see the details of the workfolw.

Regards,

Mani

[Former Member]

Hello Mani,

I checked the transaction code BBP_PD by giving object id is my invoice no and object type is BUS2205.

But there is no result at all.

Could you kindly help me where i went wrong here

Thanks,

Macs

[yann_bouillut]

Hi,

In SWI1, you should be able to display the workitem and to check the approver.

Kind regards,

Yann

[Former Member]

Hi Yann,

I tried with the work item in SWI1, but it says, no agent is Available. But status is 'Ready' and Dialog work item created' which means, some one must be received a mail to approve it. Is it correct. If so, how can i find him.

Could you kindly share me ideas if you have.

Thanks,

Macs

[yann_bouillut]

Hi,

Which workflow did you activate in SRM SPRO ?

Kind regards,

Yann

[Former Member]

Hi Yann,

I tried with the work item in SWI1, but it says, no agent is Available. But status is 'Ready' and Dialog work item created' which means, some one must be received a mail to approve it. Is it correct. If so, how can i find him.

Could you kindly share me ideas if you have.

Thanks,

Macs

[yann_bouillut]

Hi,

About Invoice Workflow :

WS10400016 – Without approval,

WS10400017 – One-step approval,

WS10400018 – Two-step approval,

WS10400021 – Administrator approval

The relevant approval workflow is started, depending on completion status, invoice category (credit memo or invoice), creator role, and total value of the invoice.

You should have maintained approver in your org structure (PPOMA_BBP)

Please have a look at :

http://help.sap.com/saphelp_srm50/helpdata/en/58/c14e3c59bfe747e10000000a11402f/frameset.htm

Kind regards,

Yann

[Former Member]

Hi Yann,

It was very helpfull information. Now i am able to solve my issue. Thank you very much.

There is another subwork flow which is in 'Waiting for Approval' which will intern push the parent workflow. and no agents were assigned to sub workflow. that causue delay in the Parent workflow.

Thanks,

Macs