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SolMan 7.1 - Categories are disabled

Hi ,

I'm trying to define and activate Category fields in Create Incident screen.

I already defined and released a categorization schema. The schema is already assigned to Application Area: Service Request/Incident.

But in Create Incident screen, the Category fields (4 levels) are still disabled....

Could you advise what should I do more?

Thanks,

HL

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replied

Hello!

I' ve given the answer for this issue in this thread:

http://scn.sap.com/thread/3213430

please check

Regards,

Diana

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