New Account Request Email Notification to Portal

[Former Member]

Hello All,

We have currently upgraded to GRC 10 SP9 stack and setting up the environment. We would like to know if there is any possibility that an enmail notfication sent to the Manager for approval can have the portal link to the iView that will directly launch the submitted Request?

We are integrating all the GRC applications in SAP Portal. Currently the Managers can go the work Inbox and then click on the line item and then open the Request for Approval. Is there a possibility that we can have a link directly going to the Request itself so when the managers clikc from the email it takes them directly to the request and not the work inbox?

We saw in the MSMP template that there is a variable APPROVE_REJECT_LINK which when used inside Custom Notification Messages automatically generates the link to the Request. But for some reason it asks for the GRC System Password. We have more than 20000 managers in our organization and not everyone will be having passwords for the GRC system. Is there any way we can confiure to ask for the Global LDAP Password instead of the GRC System?

Also, Is it feasible to somehow launch the Approval Requests directly from email - portal - Request?

Thanks,

Nagarajan.

[former_member193066]

yes you can have LDAP password. you would need basis help for that.

I believe SSO will help you on this.

Regards,

Prasant

[Former Member]

Hi Prasant,

we were using LDAP for authentication in our environment.

My question is that if we maintain the link  as%APPROVE_REJECT_LINK%  in email notification so this will help us to open the request in NWBC directly to approve /Reject it.Similarly how do we maintain the link in email notification to open the request in portal so that approver can approve/reject.

portal authentication is on iviews right ? so link would be different one.

Thanks and Regards,

Sushma M

[former_member193066]

did   you try to use portal integration and use portal as front end.?

Regards,

Prasant

[former_member193066]

Please perform the following steps in order to auto forward to GRC Application after login into Portal using SSO. 

    Sync AD users in GRC ABAP (password doesn't matter)
    Setup ABAP to trust Portal
    Setup the Portal for authentication with Active Directory.
    Create a URL iView in portal pointing to GRC application URL:

    http://<grc_server:port>/nwbc

    OR

    http://<grc_server:port>/nwbc/SAP_GRAC_NWBC 

    If the PCD path of the iView is: pcd:portal_content/sandbox/grc_nwbc_url

    Construct the URL for the user like this: 

    http://<portal_server:port>/irj/servlet/prt/portal/prtmode/preview/prtroot/pcd!3aportal_content!2fsa...nwbc_url?sap-config-mode=true

    Get user to click on this URL, the server will prompt the portal Login screen, and after login it will go straight to the URL configured in the iView.

    Note: Please make sure the subdomain that is used to access Portal URL above and the NWBC URL is same.

    This is required as SAP SSO ticket is set for the domain, which is how to achieve SSO here :

    For example: NWBC url:  http://   abapxxx.mysubdomain.mydomain.com

    Portal url: http://portalxxx.mysubdomain.mydomain.com.

[Former Member]

Hi Prasant,

we are using portal as front end instead of NWBC.

Thanks and Regards,

Sushma M

[Former Member]

Thank you Prasant..I will configure and come back in case of any issues.

Regards,

Sushma M

[Former Member]

Hi Prasant,

Can we create iviews in portal to open work item directly.

If yes,How can we do that?

Thanks and Regards,

Sushma M

[former_member193066]

did earlier steps worked for you.

Regards,

Prasant

[Former Member]

Hi Prasant,

Actually our portal team is in process of creating iviews for GRC.

So looking for your help how can we create iview for workinbox so that we will maintain the same in email notification..right?

Thanks and Regards,

Sushma M

[former_member193066]

raise a seperate request for yourself.

and provide all details what you are planning and what you did till now.

Regards,

Prasant

[Former Member]

Hello Prasant,

Reviewing your answer helps me to solve my problem which is the same forum, I have the SSO URL but not that GRC path must map it ?, because the log in mesaje of SE61 and does not help me, please your help. Thank You.

Regards,

Freddy

[Former Member]

HI Nagarajan,

Have you configured Request approver Email notification to portal for GRC request?If yes,Please help me to enble portal link in email notification.

Thanks in advance.

Regards,

Sushma M