SOLMAN_SETUP giving a blank page

[Former Member]

Hello,

I would like to ask you for help with SOLMAN_SETUP transaction, which gives us blank page (not 404 or different) instead of login page.

http://SERVER.COMPANY.co.uk:8000/sap/public/myssocntl?sap-client=001

Its SOLMAN 7.1, the newest kernel, running on linux 2.6 with oracle 11.2.0.3.

We activated everything necessary in SICF + test services there are working (http://SERVER.COMPANY.co.uk:8000/sap/bc/webdynpro/sap/wd_sise_main_app?sap-language=EN)

We tried more browsers to avoid problem with it.

We cant see any error in ICM or workprocess log file.

We put into instance profile these parameters:

login/create_sso2_ticket = 2

login/accept_sso2_ticket = 1

icm/host_name_full = SERVER.COMPANY.co.uk

icm/server_port_1 = PROT=SMTP,PORT=25000

login/no_automatic_user_sapstar = 0

icm/conn_timeout = 20000

icm/keep_alive_timeout = 600

SAPLOCALHOSTFULL = SERVER.COMPANY.co.uk

Telnet from different server on port 8000 is working as well for 50000.

If we try http://SERVER.COMPANY.co.uk:8000/ works so port looks ok.

Thank you in advance

[Former Member · Accepted solution]

So as a workaround I used which is working:

http://SERVER.COMPANY.co.uk:8000/sap/bc/webdynpro/sap/wd_sise_main_app?sap-client=100

and opened oss message, but unfortunately no changes on firewall are currently allowed in our company because of change freeze so I cannot provide access for this new built system to SAP via our SAP router. I will update this topic in second half of January.

[Former Member]

Hi Matej,

You can check your Operation system firewall also. Disable Firewall and try.

[Former Member]

You should check security of the browser, solman_setup works best on IE. I suggest you should decrease security level of the browser to lowest, and allow all ActiveX and cookie. Hope this help.

[Former Member]

SOLMAN_SETUP can take a while to respond, especially the first time it is being used. Have you confirmed that the HTTP request has been completed that it is not waiting for the backed to respond? Use HTTPWatch for example. See if there is any backend activity in SM50. What do you see if you view the source code for the page?